Quick Sync enabled but Wont work on Sony Vegas

[JPine7]

Does quick Sync not work in Windows 10? i cant seem to make it work even though its enabled in HandBrake.

[Alberto_R_Intel]

JPine7, Thank you for posting in the Intel® Communities Support.

In reference to your question, yes, Intel® Quick Sync is supported on Windows* 10.

Intel® Quick Sync Video delivers fast conversion of video for portable media players, online sharing, and video editing and authoring.

To check if the Intel® processor supports Quick Sync Video, please visit the link below, you will find a page that is filtered for all the Intel® processors with Intel® Quick Sync Video enabled:

https://ark.intel.com/content/www/us/en/ark/search/featurefilter.html?productType=873&0_QuickSyncVideo=True

Or you can also check the following link, choose the Intel® processor family then drill down to the exact Intel® processor(s) you would like to check:

https://ark.intel.com/content/www/us/en/ark.html#@Processors

Go to the product specifications site and choose the processor family then drill down to the exact processor(s) you'd like to check.

• Look under Processor Graphics section to see if enabled with Intel® Quick Sync Video
• If the Intel® Quick Sync Video is set to No - The Intel® processor does not support the feature
• If the Intel® Quick Sync Video is set to Yes - The Intel® processor supports Intel® Quick Sync

If Intel® Quick Sync Video is set to "Yes" and still it’s showing disabled or is not working , follow the next steps:

• The BIOS needs to be latest for the motherboard
• The Windows build should be updated to the latest
• Update the Intel® graphics drivers to the latest based on the processor model
• Install a compatible software that uses the Intel® Quick Sync feature, in the next link you will find the list of applications that support the feature, please select "Compatible Applications" to see them. Just to let you know "Sony Vegas" is not listed so it might not work properly with that specific application:

https://www.intel.in/content/www/in/en/architecture-and-technology/quick-sync-video/quick-sync-video-general.html

Regards,

Alberto R.

Intel Customer Support Technician   

Under Contract to Intel Corporation

[Alberto_R_Intel]

JPine7, I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter?

Regards,

Alberto R.

Intel Customer Support Technician   

Under Contract to Intel Corporation

[JPine7]

yes thanks for the information, i was a little confused as to why Sony Vegas would have a quick sync option if it doesn't support it though.

[Alberto_R_Intel]

JPine7, You are very welcome, thank you for your response.

Yes, in this case, the best thing to do in order to confirm those details will be to get in contact directly with Sony* for them to inform you why Sony Vegas* would have an Intel® Quick Sync option if it doesn't support it and to provide further assistance on this matter:

https://www.sony.com/electronics/support

Regards,

Alberto R.

Intel Customer Support Technician   

Under Contract to Intel Corporation