Graphics
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Resolutions missing in dropdown

JLoca
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I connected my dell e5430 to a tv with hdmi. This is not the first time I do this, but now I decided to see if I can change resolution to higher one. There were two options: 720x480 or 1920x1080. Before that it was 720x480, but once I changed it to second one, now it's the only option in the dropdown. See the image. How can I change it back the way it was?

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IUman
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Hello Janjuks,

Thank you for joining the Intel communities.

Could you please reply with the graphics report, see below to follow the steps how to do it.

Go to Intel® Graphics and Control Panel > Options > information Center > Save.

Regards,

Ivan

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JLoca
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Of course. Here you go!

Thanks!

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IUman
명예로운 기여자 II
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Hi,

Please try the following driver:

https://downloadcenter.intel.com/download/25188/Intel-HD-Graphics-Driver-for-Windows-10-64bit-3rd-Gen-BYT- Download Intel® HD Graphics Driver for Windows® 10 64bit (3rd Gen & BYT)

If this driver does not solve your problem try to check if there is a later driver version available at your system manufacturer website

Regards,

Ivan

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JLoca
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Unfortunately nothing happened. BTW, I already had the latest drivers, so these were older. I might think that once a device has been connected via hdmi, information about it is saved somewhere. Isn't there some way to clear this information?

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IUman
명예로운 기여자 II
1,332 조회수

Hello Janjuks,

Thank you for joining the Intel communities.

In this case we will need to wait for a new driver to come up for you to have these options available. I don't think this has to do with the HDMI this is something related with the driver.

Regards,

Ivan

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