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Fritzkier
Beginner
367 Views

So... how to fix graphic command center? can't do anything with this error. (missing framework 4.7.1)

ApplicationFrameHost_2019-07-12_13-27-52.png

Windows version: Windows 10 Home 1809

Acer E5 475G - i5 7200u + Nvidia 940MX

 

Tried to install Framework 4.7.1 (which is dumb because it's supposed to be installed already with 1703)

Setup_2019-07-12_13-27-33.png

0 Kudos
7 Replies
Gh0stb1t
New Contributor I
112 Views

Hi,

 

What version of .Net Framework do you have installed?

How to: Determine which .NET Framework versions are installed

https://docs.microsoft.com/en-us/dotnet/framework/migration-guide/how-to-determine-which-versions-ar...

 

Does this happen when trying to install the application or when trying to launch it? (did it work before? was there any software change/update that may relate to the date when the issue occurred for the first time?).

 

What other steps have you tried? (maybe reinstalling IGCC?) What is your graphics driver version?

David_V_Intel
Employee
112 Views

Hello Fritzkier,

 

Were you able to check the previous post? Please provide the information requested in order for us to assist you further.

 

 

Regards,

David V

 

Intel Customer Support Technician

Under Contract to Intel Corporation

David_V_Intel
Employee
112 Views

Hello Fritzkier,

 

Please contact us if you have any additional questions.

 

 

Regards,

David V

 

Intel Customer Support Technician

Under Contract to Intel Corporation

Fritzkier
Beginner
112 Views

Sorry for the late reply, I can't use internet for the last 7 days.

Anyway, I'm using Intel® Graphics - Windows® 10 DCH Drivers Version: 26.20.100.6912 (Latest) Date: 6/19/2019.

I updated from version 21.20.16.4494 that was provided by ACER.

 

My net framework version is: 528049 aka .NET Framework 4.8

regedit_2019-07-23_15-04-01.png

Fritzkier
Beginner
112 Views

I've replied the previous post. Please check it out.

David_V_Intel
Employee
112 Views

Hello Fritzkier,

 

Thank you for your response.

 

I was checking but I do not see where you are getting Intel ® Graphics Command Center from, please tell me where you are downloading it from. You need to download it from the Microsoft* Store. Please refer to the link below:

 

https://www.microsoft.com/en-us/p/intel-graphics-command-center/9plfnlnt3g5g

 

Once downloaded from there, please attempt to install. Let me know if the issue happens with this download.

 

 

Regards,

David V

 

Intel Customer Support Technician

Under Contract to Intel Corporation

David_V_Intel
Employee
112 Views

Hello Fritzkier,

 

Were you able to check my previous post?

 

Please let me know if you need more assistance.

 

 

David V

 

Intel Customer Support Technician

A Contingent Worker at Intel