So... how to fix graphic command center? can't do anything with this error. (missing framework 4.7.1)

[Fritzkier]

Windows version: Windows 10 Home 1809

Acer E5 475G - i5 7200u + Nvidia 940MX

Tried to install Framework 4.7.1 (which is dumb because it's supposed to be installed already with 1703)

[Gh0stb1t]

Hi,

What version of .Net Framework do you have installed?

How to: Determine which .NET Framework versions are installed

https://docs.microsoft.com/en-us/dotnet/framework/migration-guide/how-to-determine-which-versions-are-installed

Does this happen when trying to install the application or when trying to launch it? (did it work before? was there any software change/update that may relate to the date when the issue occurred for the first time?).

What other steps have you tried? (maybe reinstalling IGCC?) What is your graphics driver version?

[Fritzkier]

Sorry for the late reply, I can't use internet for the last 7 days.

Anyway, I'm using Intel® Graphics - Windows® 10 DCH Drivers Version: 26.20.100.6912 (Latest) Date: 6/19/2019.

I updated from version 21.20.16.4494 that was provided by ACER.

My net framework version is: 528049 aka .NET Framework 4.8

[David_V_Intel]

Hello Fritzkier,

Were you able to check the previous post? Please provide the information requested in order for us to assist you further.

Regards,

David V

Intel Customer Support Technician

Under Contract to Intel Corporation

[David_V_Intel]

Hello Fritzkier,

Please contact us if you have any additional questions.

Regards,

David V

Intel Customer Support Technician

Under Contract to Intel Corporation

[Fritzkier]

I've replied the previous post. Please check it out.

[David_V_Intel]

Hello Fritzkier,

Thank you for your response.

I was checking but I do not see where you are getting Intel ® Graphics Command Center from, please tell me where you are downloading it from. You need to download it from the Microsoft* Store. Please refer to the link below:

https://www.microsoft.com/en-us/p/intel-graphics-command-center/9plfnlnt3g5g

Once downloaded from there, please attempt to install. Let me know if the issue happens with this download.

Regards,

David V

Intel Customer Support Technician

Under Contract to Intel Corporation

[David_V_Intel]

Hello Fritzkier,

Were you able to check my previous post?

Please let me know if you need more assistance.

David V

Intel Customer Support Technician

A Contingent Worker at Intel