Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Beginner
381 Views

Socorro nao consigo atualizar meu driver

Sem título.jpg

1 Reply
Highlighted
Super User Retired Employee
11 Views

The most common cause for this issue is that the Intel HD Graphics DCH-based driver cannot uninstall the previous, non-DCH-based driver. To complete the upgrade, do the following:

 

  1. Manually download the latest Intel HD Graphics DCH driver installation package and place it on your Windows drive. Do not attempt to install yet. Here is a link to the downloads page: https://downloadcenter.intel.com/download/28515/Intel-Graphics-Driver-for-Windows-10.
  2. Disconnect PC from the Internet. Unplug Ethernet cable and/or disable Wireless.
  3. Manually uninstall the existing, non-DCH Intel HD Graphics driver package. Do this from the Apps and Features Settings scene.
  4. Reboot.
  5. Install the DCH driver package you downloaded earlier.
  6. Reboot.
  7. Reconnect Internet.
  8. Test.

 

Hope this helps,

...S