Solidworks problem

[Raiyan]

I have Intel arc A750 graphics card. But it has a huge problem facing in solidworks.Gpu usage is too low and not constant. Lots of lags and slow performance may seen in Solidworks. Please fix this issue as soon as possible. Thanks.

[Senkuchan · Accepted solution]

I know that you have issues with solidworks and intel arc. Could you please tell me what steps you have taken to resolve this issue?

It is also possible that updating the driver to the latest version may help, as it may contain some fixes for the applications. You can find the link to download the latest driver here: https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html

If the problem persists, you can send us the ssu log so that we can investigate this further. The link to download the ssu tool is here: https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

I’ve checked the solidworks website and noticed that arc A750 is not yet listed there. Here is the link: https://www.solidworks.com/support/hardware-certification/

To better assist you, could you please share more details about your issue, such as when it began, is this working fine before, and what changes occurred before this issue?

[ACarmona_Intel]

Hello Raiyan, 

We have not heard back from you, so we will close this enquiry now. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Thank you, and have a great day ahead.

Best regards,

Carmona A.

Intel Customer Support Technician