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Solved - Laptop x380 yoga with 3 Monitors - Problems

IScha
Beginner
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Unbenannt.JPGHello,

i got an Yoga380 with an Core i5-350U an an UHD Graphics 620. In run whith the USB-C Doc. 2. Gen.

 

When i use 2 Monitors 1920x1080 i have no problems, when i try to work whith 3 Monitors, two of them do'nt run well. Of course i switch of the Display form the Laptop.

 

Any idears?

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Stefan3D
Honored Contributor II
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According to the matrix

https://support.lenovo.com/us/zh/solutions/pd029622#USB-C%20dock%20Gen%202

you need DisplayPort 1.4 for 3 monitors at 1920x1080

 

If you have only DisplayPort 1.2 you need to lower the resolution to 1024x768

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Stefan3D
Honored Contributor II
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Does the USB-C port have an "alternate mode" logo as described at https://en.wikipedia.org/wiki/USB-C#Alternate_Mode_partner_specifications ?

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IScha
Beginner
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Stefan3D
Honored Contributor II
1,979 Views

According to the matrix

https://support.lenovo.com/us/zh/solutions/pd029622#USB-C%20dock%20Gen%202

you need DisplayPort 1.4 for 3 monitors at 1920x1080

 

If you have only DisplayPort 1.2 you need to lower the resolution to 1024x768

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IScha
Beginner
1,978 Views
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IScha
Beginner
1,978 Views

On more question, do you think it could work with the Thunderbolt 3 Doc. With an resolution 1980x1020 on each monitor?

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AndrewG_Intel
Moderator
1,978 Views

Hello IScha

Thank you for posting on the Intel® communities.

 

We are checking this thread and we would like to jump in and help regarding your last question about possible if "it could work with the Thunderbolt 3 Doc".

 

It is worth mentioning that through Thunderbolt 3 supporting DisplayPort™ (DP) 1.2 specification, you could use an MST (Multi-Stream Transport) hub/dock that can support 3x1920x1080@60hz. However, we always recommend checking with your Original Equipment Manufacturer (OEM) to confirm the support of specific features and capabilities of the laptop and any other device/dock.

 

Best regards,

 

Andrew G.

Intel Customer Support Technician

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