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Solved - Laptop x380 yoga with 3 Monitors - Problems

IScha
Beginner
619 Views

Unbenannt.JPGHello,

i got an Yoga380 with an Core i5-350U an an UHD Graphics 620. In run whith the USB-C Doc. 2. Gen.

 

When i use 2 Monitors 1920x1080 i have no problems, when i try to work whith 3 Monitors, two of them do'nt run well. Of course i switch of the Display form the Laptop.

 

Any idears?

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1 Solution
Stefan3D
Honored Contributor II
542 Views

According to the matrix

https://support.lenovo.com/us/zh/solutions/pd029622#USB-C%20dock%20Gen%202

you need DisplayPort 1.4 for 3 monitors at 1920x1080

 

If you have only DisplayPort 1.2 you need to lower the resolution to 1024x768

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6 Replies
Stefan3D
Honored Contributor II
542 Views

Does the USB-C port have an "alternate mode" logo as described at https://en.wikipedia.org/wiki/USB-C#Alternate_Mode_partner_specifications ?

IScha
Beginner
542 Views
Stefan3D
Honored Contributor II
543 Views

According to the matrix

https://support.lenovo.com/us/zh/solutions/pd029622#USB-C%20dock%20Gen%202

you need DisplayPort 1.4 for 3 monitors at 1920x1080

 

If you have only DisplayPort 1.2 you need to lower the resolution to 1024x768

IScha
Beginner
542 Views
IScha
Beginner
542 Views

On more question, do you think it could work with the Thunderbolt 3 Doc. With an resolution 1980x1020 on each monitor?

AndrewG_Intel
Moderator
542 Views

Hello IScha

Thank you for posting on the Intel® communities.

 

We are checking this thread and we would like to jump in and help regarding your last question about possible if "it could work with the Thunderbolt 3 Doc".

 

It is worth mentioning that through Thunderbolt 3 supporting DisplayPort™ (DP) 1.2 specification, you could use an MST (Multi-Stream Transport) hub/dock that can support 3x1920x1080@60hz. However, we always recommend checking with your Original Equipment Manufacturer (OEM) to confirm the support of specific features and capabilities of the laptop and any other device/dock.

 

Best regards,

 

Andrew G.

Intel Customer Support Technician

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