Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
21733 Discussions

Some vertical lines have appeared on monitor

mohsenAmiri
Beginner
‎12-17-2021 05:36 AM
1,532 Views

Hello

I have bought a Dell Inspiron 5559 laptop with Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz 2.40 GHz a few years ago.  It was Ok, but today the display shows some vertical color lines (like the photo I have taken from it).

What is the problem and what do I must do to remove the problem? Meanwhile I have updated the windows, but it did not make the display better.

Thank you in advance.

Mohsen  

Preview file
1847 KB
0 Kudos

Link Copied

1 Reply
AlHill
Super User
‎12-17-2021 07:11 AM
1,520 Views

Screen is bad, or screen connector cable is bad/faulty.

Take the laptop to a repair shop.

 

Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]

0 Kudos
Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.