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Hello. Issue with a combination of Sparkle A770 16G and Samsung Odyssey G5 G50D. After some time of operation, artifacts start appearing, the system becomes unresponsive. In the console, 'i915 drm error on pipe A 0x00000080' is printed at regular intervals. After adding the parameter 'i915.enable_psr=0' when booting Linux, the issue no longer occurs, at least so far.
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Hi realBIGBUGEX,
Thank you for contacting the Intel Community Forum.
To assist us in investigating the issue further, could you please help provide the following:
- Have you had a chance to try Ubuntu? since it’s the officially supported Linux distribution for Intel Arc GPUs.
- Have you attempted installing the drivers using the instructions from the Intel documentation on installing client GPUs?
- In what applications or games do the artifacts first appear on your system?
- How long does it typically take for the artifacts to appear?
Best Regards,
Kenneth R.
Intel Customer Support Technician
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Hello.
- No, I haven't tried Ubuntu on the system.
- I strictly followed the steps for installing Intel's software. Afterwards, I tried to remove them but the problem persisted.
- 4) More like noise in the picture. It has even happened at the system login screen. If lucky, the noise appears after 5-10 minutes of browsing with Firefox.
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For a long time I had switched to Windows. There it worked without this problem. But the hard drive with Windows broke down and I decided to try this fix suggested by the artificial intelligence of the search engine.
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Hi realBIGBUGEX,
Thank you for providing the requested information. I will now further investigate this and will get back to you once a resolution is available. Thank you for your patience and understanding.
Best Regards,
Kenneth R.
Intel Customer Support Technician
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Development on the topic. The problem appears after several days of system operation. It requires shutting down the system (cold restart) to resolve. Upon normal restart, it outputs the following:
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Just to add that the specific graphics card is the SPARKLE Intel® Arc™ A770 ROC LUNA OC Edition.
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