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Specific resolution changing to a downscalled resolution

DesOntoo
Beginner
131 Views

So I have an extremely odd resolution question my resolution is 1920x1080 and I need to a program to think my native resolution is 4k.

My computer can't render 4k but that's not the issue I rendered the program on a 4k screen and everything rendered correctly and I was able to then downscale that to simple 1080p. For whatever reason when the program thinks it is rendering at 4k it renders correctly, however when it renders at 1080p it breaks.

So my question is how do I get programs to think I am running 4k even when my screen can only display 1080p, it's very, very important I can't need to see 4k pixels on my display I just need programs to think my native res is 4k so it will render correctly and then be downscaled to my 1080p screen.

Many thanks.

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2 Replies
Alberto_R_Intel
Moderator
110 Views

DesOntoo, Thank you for posting in the Intel® Communities Support.


In order for us to provide the most accurate assistance on this matter, we just wanted to confirm a few details about your system:

What is the model of the motherboard?

If this is a laptop, what is the model of it?

Is this a new computer?

Which Windows* version are you using?

What is the name of those programs?

Are you a developer?

Are you developing a software/hardware project?

What is the project about?

This scenario, happens at home or in the work environment?

Please attach the SSU report so we can verify further details about the components in your platform, please check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91...


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician


Alberto_R_Intel
Moderator
97 Views

Hello DesOntoo, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


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