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Steel Division 2 unplayable on Arc A770M

RoyalTS83
Beginner
276 Views
I7 12700h, 32gb, nvme, a770m.

Game stuttering unplayable. Please optimize driver.
0 Kudos
11 Replies
AlHill
Super User
255 Views

If you are on W11, the stuttering may be caused by Windows.

https://www.pcmag.com/news/microsoft-fixes-windows-11-bug-that-caused-games-to-stutter

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

RoyalTS83
Beginner
244 Views
Thanks for your Information. The game is still stuttering on medium settings after installing the windows update. It looks like missing dx11 optimazion. Other more hardware challenging games are running fine.
Robert_Q_Intel
Moderator
222 Views

Hello RoyalTS83,


Thank you for posting on the Intel®️ Arc communities.


To start we would like to gather more information about the issue that you are experiencing please answer the following information:


  • Share a video of the game running on your device.


  • Are you getting any error messages with the game?


  • What is the platform you used to download the game?



Best regards,  

Robert Q. 

Intel Customer Support Technician



Robert_Q_Intel
Moderator
192 Views

Hello RoyalTS83,



Were you able to check the previous post?  

Let us know if you still need assistance.



Best regards,  

Robert Q. 

Intel Customer Support Technician



RoyalTS83
Beginner
173 Views
Robert_Q_Intel
Moderator
162 Views

Hello RoyalTS83,


Thank you for posting,

We don't worry, as soon as you complete the steps please share the outcome with us.


Best regards,  

Robert Q. 

Intel Customer Support Technician


Carlos_L_Intel
Moderator
144 Views

Hi @RoyalTS83


Were you able to check the previous post?  

Let us know if you still need assistance.  


Best regards,  

Carlos L.  

Intel Customer Support Technician


Andres_Intel
Moderator
125 Views

Hello RoyalTS83,



We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  



Best regards, 


Andres P.  

Intel Customer Support Technician


Andres_Intel
Moderator
77 Views

Hello RoyalTS83,



Before we close this thread. We just want to let you know that we were able to partially reproduce the issue (average FPS 15-25).


We want to make sure we are using your game settings. For that please answer the following question:


  • Take screenshots or a video of the game settings.

 


Regards,  


Andres P. 

Intel Customer Support Technician


RoyalTS83
Beginner
64 Views

Tested on high settings. The steam ingame fps showed 14 fps in the attached scene.

Andres_Intel
Moderator
45 Views

Hello RoyalTS83,



Thank you for your response, it was really helpful. 


I will make an investigation of the issue to provide you with accurate details.



Regards,  


Andres P. 

Intel Customer Support Technician


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