Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance and optimization
Announcements
This community is designed for sharing of public information. Please do not share Intel or third-party confidential information here.
17635 Discussions

Switching from Intel to dGPU causes 1s freezing

inferno997
Beginner
182 Views

Hi,

I was wondering is somebody has the same problems that I have with my Razer Blade 15 Advanced.

Spec's on the model: 2k res model with 240hz, Intel 10875h, 32gb ram, Nvidia 3080 etc.

All drivers are updated, and I am always taking a good care for my laptops with the latest system updates and all the drivers needed.

 

The problem is, when I am on optimus, system tends to switch between gpu's automatically and that causes 1s freezing and then it get's back to normal.

I've seen on the Intel/Nvidia forums and other that the problem persisted long before my experience and it is consistent in the other models.

Also to mention that when I disable Intel GPU in bios, the problems is no longer there (but this drains battery and when you buy a laptop for $2800, you expect everything to work.

 

My question are:

Is somebody solved this somehow?

Who is to blame? Nvidia/Intel or Microsoft Windows

What are your opinions on this?

0 Kudos
3 Replies
David_G_Intel
Moderator
156 Views

Hello inferno997


Thank you for posting on the Intel️® communities. On our side we can give you suggestions for Intel products, we cannot confirm if this is a design problem or if it is common with these laptops, for that and more support you should consult directly with the manufacturer. If you want us to confirm that the system is up to date, please share with us the Intel® System Support Utility (Intel® SSU) results 


Regards,

David G 

Intel Customer Support Technician 


David_G_Intel
Moderator
142 Views

Were you able to check the previous post?  

Let us know if you still need assistance.    


Best regards,  

David G.  

Intel Customer Support Technician  


David_G_Intel
Moderator
125 Views

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.   


Best regards,  

David G. 

Intel Customer Support Technician  


Reply