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Tengo un HP Folio 9480m Windows 10 Pro 64 bts y no logro ver en la pantalla, lo tengo actualizado con todos sus driver al día.

JFigu11
Beginner
‎06-26-2019 02:12 PM
1,621 Views

HP me ha cambiado la pantalla (nov-2018), funciono y luego se apago otra vez, reporte el problema y HP me cambio la placa madre funciono (feb-2019) y a una semana de haberse cumplido la garantía (1 año por HP) dejo de funcionar,

 

La pantalla tiene luz de encendida pero no funciona

 

ocupe la web de Intel para actualizar los driver y me encontró desactualizado el driver de wifi, al actualizar se arreglo lo de la pantalla pero por alguna actualización de Windows la volví a perder la pantalla

 

adjunto foto de mi HP, si puedes notar que se encuentra encendida, pero sin imagen

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AlHill
Super User
‎06-26-2019 05:04 PM
1,431 Views

You need to contact HP for support of your HP hardware.

 

Doc

 

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