The Last of Us Part 2

[PepoIRISXEl29]

hi, i just installed the last of us part2, but the rendering is all wrong. I am using an 11th generation I5 processor, have 24 gbs of Ram, and have Intel Iris xe as intergrated graphics. The game runs on the similar spec integrated graphics amd cards.

I will share an image with this mail so you can see, it is the same that happens in the new Spider-Man 2 video game.

Hope you can fix it, as you did with the The Last of Us part 1 on pc, which I enjoyed too much thanks to my humble setup.

I dont believe the game is too badly optimized because it´s running on handhelds pc (that runs with integrated graphics)

Hope you can answer soon.

[PepoIRISXEl29]

I add another image, so you can see what i´m talking about.

[PepoIRISXEl29]

And to mention, i can run God of War Ragnarok, Red Dead Redemption 2 and Spiderman Remastered smoothly (for this setting is aprox in the 30fps). My laptop also runs Uncharted 4, and lastly The Last of Us Part 1. Soooo, if you guys can give the low spec faithful iris xe players a hand, we will be forever grateful.

[PepoIRISXEl29]

The game looks exactly like this video: https://www.youtube.com/watch?v=9isFjc-gl9Y&ab_channel=VITO

[PepoIRISXEl29]

In addition: i have the latest driver for Iris Xe, and i´m fully aware of a pop up message in the launcher saying the my gpu is not supported. I know the minimun specs (

Minimum (720p Low @ 30 FPS)

• Processor: Intel Core i3-8100 or AMD Ryzen 3 1300X
• Memory: 16 GB
• Graphics: NVIDIA GeForce GTX 1650 (4GB) or AMD Radeon RX 5500 XT (4GB)
• Storage: 150 GB SSD space
• OS: Windows 10/11 (1909 or higher)

But this doesn´t change the fact that the problem isn´t that, the problem is within the drivers of Iris Xe and the games Nixxes Studios ports from ps4 and ps5, basing this on the fact that similar specs AMD integrated graphics (which are not in the minimum specs too) are running the game, without the rendering black and red screen problem.

For this I ask, if you can see if the DEVS can solve this driver problem so we Iris XE players can enjoy this game. There are many discussions about Spiderman 2 and the same problem on intel forums (please look into it)

Best Reagards

José 

[JBKRobin]

Hey, brother. I would like to thank you on behalf of all Iris Xe gamers. I want the Intel to fix it ASAP too. But I had a question to ask to you. As far as I know, Miles Morales and Spiderman 2 haven’t been fixed yet. Were you able to play them? And Spiderman Remastered was fixed as well? I didn’t know. Thanks.

[PepoIRISXEl29]

I have replayed Spiderman Remastered by three times by now, is well optimized for Iris Xe. Miles Morales still presents bugs (similar to those on Spiderman 2 or Tlou2)

[PepoIRISXEl29]

https://www.youtube.com/watch?v=f0b13kQpgVs&ab_channel=RoloTEC here is a link on how a similar AMD cpu with INTEGRATED GPU runs the game. So like you did with the last of us part 1, please Intel, fix it.

[JBKRobin]

This link leads to a gameplay that most probably was played on a desktop. I also can't see the graphics card name in the description. But the CPU is AMD. It seems working way too fine compared to Intel.

[zamishzm]

Same issue,i hope they will fix it as fast as they can.Thanks

[PepoIRISXEl29]

I will start another discussion until they answer. Nixxes and Intel (on twitter) have alredy responded, they asked time, because they are looking into it.

[DhannielM_Intel]

Hi PepoIRISXEl29,

Thank you for posting in the community. I understand you're experiencing severe graphics issues while playing The Last of Us Part 2. It seems you're aware of the game's system requirements, and you've mentioned that other games run fine, albeit with a frame rate limited to 30 FPS. The main concern you're highlighting here is the graphics issue with this particular game. To assist you better, I have a few questions and requests for additional information:

Please answer the following questions:

1. What is the exact model of your laptop?
2. Have you tried using the OEM driver for testing?
3. Have you used DDU to completely remove all residual drivers and installed a new one?
4. Could you provide a screenshot of your in-game display and graphics settings?
5. Which gaming platform did you use to download the game?

Additionally, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here. Help Guide for the Intel® System Support Utility

For other members experiencing similar issues, please create a separate thread so that a representative can assist you in resolving your specific matter.

Best regards,

Dhanniel M.

Intel Customer Support Technician

[PepoIRISXEl29]

1. ASUS X515 EA-INTEL I5 11TH GENERATION- IRIS XE- 24 GB RAM

2. I have

3. I have completely removed the old driver and install the new one, check the bios update, and the windows update.

4. All set to the minimun posible (Very Low), with IrisXee re-scalator set in balanced, fsr on, vsync on.

5. I buy it and download it from steam.

[DhannielM_Intel]

Hi PepoIRISXEl29,

Thank you for sharing this information with me. To thoroughly review your system details, could you please provide the SSU logs?

Best regards,

Dhanniel M.

Intel Customer Support Technician

[PepoIRISXEl29]

For sure, i'll attach it here. If you need anything else, please let me know. Thanks for helping

[Dietarychalk]

Btw if you want to be able to play turn on high contrast its not great but makes the game playable im up to seraphite part rn

[zamishzm]

how?.Are you using win 11 or 10.which settings are you use.Can you make a picture how game loosk like and which settings are you using pls.Thanks

[PepoIRISXEl29]

You can activate it on accesibility options, but not gonna lie, looks weird (characters are all blue and the rest of the game is grey). buuut in the other hand, proves the game is playable. so the only thing is to wait to the fixed driver to come out.

[Dietarychalk]

YO THE EXACT SAME THING IS HAPPENING TO ME (I got intel UHD) and I can run rdr2 and stuff just fine

[DhannielM_Intel]

Hi PepoIRISXEl29,

Thank you this information is sufficient for now. I will conduct further investigation on my end and provide you with an update as soon as possible.

Best regards,

Dhanniel M.

Intel Customer Support Technician

[PepoIRISXEl29]

Thanks Dhanniel, I'll be waiting.