I get this error whenever I download ANYTHING from this website. I followed some instructions on here, updated my windows update, deleted the driver, deleted all intel programs and restarted my computer. Tried again and it hasnt worked. I have Windows 10 64-bit, and my graphics card is Intel® UHD Graphics 630. I have no idea what to do.
Yes, but what VERSION of Windows 10? 1903? Go to Start, Settings, System, About, and provide the Version number.
Also, what is your device? Laptop or desktop? Provide the model number.
Provide the model number of your processor as well.
If you are a laptop, use ONLY the drivers provided by your laptop manufacturer.
Yes 1903, and I have a Desktop.
There is no model number it just says 'system product name' but it was custom built so I don't know if that means anything.
Intel Core I7-8700k cpu @ 3.70GHz
Here is the link to the latest driver for your processor:
Is this the driver you have tried to install?
You can try the instructions I provided in this thread:
If that does not work, then we will try the manual method.
Yes I was trying to install that first link
After trying the second link I got a different error saying 'this computer does not meet the minimum requirements for installing this software'
Ok, so you uninstalled all the drivers (while disconnected from the net) until you got to the Microsoft basic display adapter, right? Then, while still disconnected from the net, you installed the latest DCH driver. And, that is when it said you did not meet the minimum requirements?
So, what driver is currently installed on this machine?
Here are instructions for the manual method:
Ok I got it fixed while looking through my device manager I think. I turned on 'show hidden devices' and saw the Intel® UHD Graphics 630 and updated it. Worked smoothly without error.
It's still hidden in my device manager though, is that bad?
I always like the term "bad" and reflect on this:
Venkman: What do you mean "bad?"
Spengler: It's hard to explain, but try to imagine all life as you know it stopping instantaneously and finding yourself confined forever in another dimension.
Ok, enough of that. I cannot explain why it is hidden, but as long as it is there, updated, no exclamation point, you should be ok. What is displayed under "display adapters"? Provide a screen shot if you can.
Now I get it. Typically, when you have an add-on card, it disables the onboard graphics, unless the motherboard bios allows for onboard and add-on to both be active.
You would need to check the bios of your motherboard to see if it allows.
It looks like your motherboard bios disables the onboard graphics when you insert an add-on card. It is my bet that, even with the updated dch driver, you will not be able to use the onboard graphics ports. To test, try using one of the onboard graphics. You will like not get any display to work. Then, while you still have a monitor connected to one of the onboard ports, power down, remove the nvidia card, power up, and you will likely have output on the onboard port. And, you can examine the bios settings for video to see what is allowed.
I cannot answer for the USB docks, but the add-on nvidia likely disables the onboard intel. Just remove the nvidia card to verify.
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Intel Customer Support Technician
A Contingent Worker at Intel