UHD 600 - YouTube videos buffer and stutter after latest graphics update

[Kellanist]

Windows 11 Enterprise, 22H2

Celeron J4125 @ 2.0GHz, 8GB RAM, UHD 600

LG TV - 3840 x 2160 @ 60Hz using HDMI.

After the latest UHD driver update when playing anything in YouTube on Chrome or Edge and the video is NOT in full screen, the video and audio stutter and buffer.  Doesn't matter if the video is in 1080 or 480, it still has issues.

If I switch to full screen it works fine.

CPU is between 30 and 50% and RAM is around the same.

No issues with internet. The video has fully loaded and it continues to stutter and lose sync.

VLC plays a 4K copy of Dune just fine. Other streaming sites don't seem to have the same issue.

This worked perfectly fine before the update.

[Jean_Intel]

Hello Kellanist,

Thank you for posting on the Intel️® communities. I am sorry to hear that you are experiencing issues while playing videos on youtube.

• Is this a laptop system? What is the model of the unit
• Have you tried using another monitor, port, or cable?
• Provide me with a screenshot of the error.
• As you mentioned that the issue started after a driver update, I would like to test if the issue persists when rolling back the driver.
  • Simultaneously press the Windows + X keys on your keyboard. Select Device Manager.
  • Expand Display Adapters.
  • Double-click your Intel® display device.
  • Select the Driver tab.
  • Click Roll Back Driver to restore.

Best regards, 

Jean O.  

Intel Customer Support Technician

[Jean_Intel]

Hello Kellanist,

I hope you are doing fine.

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards, 

Jean O.  

Intel Customer Support Technician

[Jean_Intel]

Hello Kellanist,

I hope you are doing fine.

I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

Best regards.

Jean O. 

Intel Customer Support Technician.