Graphics
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UHD Graphics Driver 630 not updating

Bob18
Beginner
626 Views

I have a Dell Inspiron 3670 and I have updated the graphics driver to version 27.20.100.8935.  In the graphics card in the computer it shows the driver is running, but ever day I receive a notice that states the driver needs to be updated.  I have reinstalled the driver several times and still get the notice to upgrade the driver.  What can I do to fix this? 

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6 Replies
Jean_Intel
Moderator
598 Views

Hello Bob18,


Thank you for posting on the Intel️® communities.  


It is important to mention the latest graphics driver is 31.0.101.2111. Keep in mind that it is always recommended to maintain your system up to date. My recommendation is to install the driver manually and check if the update notification stops.


Best regards, 

Jean O.  

Intel Customer Support Technician


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Jean_Intel
Moderator
583 Views

Hello Bob18,


I hope you are doing fine.


Were you able to check the previous post?

Let us know if you still need assistance.


Best regards, 

Jean O.  

Intel Customer Support Technician


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Jean_Intel
Moderator
569 Views

Hello Bob18,

 

I hope you are doing fine.

 

I have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

 

Best regards.

Jean O. 

Intel Customer Support Technician.


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Bob18
Beginner
562 Views

Hello Jean O.

 
I installed driver 31.0.101.211 and checked the device manager to make sure it was loaded and it did.  The next day I got a message that the graphics driver needs to be updated.  I went into the device manager and saw the driver had changed back to driver 27.20.100.8935 that morning at startup.  What can I do to fix this?
 
Thank you
Bob
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AlHill
Super User
560 Views

I do not mean to step on Jean's thread, but you can use the Microsoft wushowhide utility to block 8935.

https://social.technet.microsoft.com/wiki/contents/articles/53184.show-or-hide-updates-utility-fixing-automatic-installation-of-a-problematic-update-in-windows-10-version-1903.aspx

 

Update your driver as you have previously done.

Then, after the reboot, run the wushowhide utility, and hide 8935.

 

Problem solved (until Microsoft decides otherwise).

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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Bob18
Beginner
517 Views

Thank you AlHill.  That worked.

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