Unable to configure FHD resolution on Acer Aspire E5-575G-52Q9

[WWasi]

Dear All,

Thank you for reading this query. i recently purchased an Acer Aspire E5-575G -52Q9 from a local distributor. The specs on website said that it has an FHD compatible screen. However, i'm not able to set the resolution to 1920x1080 for laptop screen. The maximum resolution available for selection is 1377x786. Latest drivers for display adapters in accordance with Acer Support website are installed. Please help me regarding this problem.

Detailed system specs are listed below:

Thanks.

[idata]

I would need more detailed information about your graphics configuration, please copy-paste or attach the Graphics report generated within the Intel(R) Graphics User Interface. To access this report, please click on Start >> Control Panel >>Intel GMA driver >> information >> Save To File...

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005848.html?wapkw=graphics+report http://www.intel.com/content/www/us/en/support/graphics-drivers/000005848.html?wapkw=graphics+reportAllan.

[idata]

Were you able to pull out the information of the graphics report?

Allan.