Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20598 Discussions

Uninstalled driver, can't reinstall, need help.

MSain2
Beginner
‎03-21-2020 05:44 PM
656 Views

I uninstalled one of my laptop's two drivers, the intel graphics hd 620 one, and I can't reinstall it because it says my laptop doesn't meet the minimum requirements, even though it does, since it used to be installed, and came shipped with it, and because I downloaded the driver from the laptop manufacturers page for the device​, it might be because i'm missing the driver since I uninstalled it, but I can't even reinstall it,it doesn't even show in the device manager, only the other nvidia driver shows, how am i supposed to fix this? And if I there's no way to and have to do a last resort, will formatting the laptop restore the driver?​

​

DEVICE: MSI PS42 Modern 8RC

DRIVER: Intel Graphics HD 620,

NVIDIA GeForce GTX 1050

OS: Windows 10 64bit, version 1909, build 18363.720

0 Kudos

Link Copied

1 Reply
Stefan3D
Honored Contributor II
‎03-21-2020 07:17 PM
575 Views

As long as the iGPU does not show up in device manager, you cannot install a driver.

 

Right-click GPU in device manager, search for new hardware.

 

Otherwise you must re-enable iGPU in BIOS.

0 Kudos
Copy link
Reply

Community support is provided during standard business hours (Monday to Friday 7AM - 5PM PST). Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.