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Unterstützung bzgl. Treiber Downloads bei Windows-Tablet: Trekstore, Modell: SurfTab wintron 10.1 7 32 GB V 497

Hello, I need support with driver downloads on my Windows tablet:

Manufacturer: Trekstore

Model: SurfTab wintron 10.1 7 32 GB V 497 (with dock)

Model no .: ST10432-3

Serial number: 99740ZIEC00004R

Product ID: 00266-82276-22535-AAOEM

RAM: 2.00 GB

System type: 32-bit operating system, x64-based processor

OS: Windows 10 Home 1909 18363.836

INTEL (R) HD Graphics driver 10.18.10.4358 (until May 15, 2020)

 

INTEL-DSA v.20.5.20.3 announced 2 new drivers on May 15th, 2020,

1.) INTEL (R) HD Graphics 10.18.10.5129 (this has been installed and works)

2.) INTEL AVStream Camera 20.10154.705 (this is not installed)

 

Now the problem:

I ran the INTEL-DSA 3 times. The graphic driver 10.18.10.5129 is installed every time. The AVStream Camera 20.10154.705 driver does not. After each restart to end the installation, INTEL-DSA reports again to reinstall the graphic driver. However, this is installed according to Device Manager. However, I do not find the AVStream Camera 20.10154.705 driver.

What should be done in this case?

I would be grateful for a hint.

 

JueWe

 

(Attachment: Detailed Report)

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Honored Contributor II

Re: Unterstützung bzgl. Treiber Downloads bei Windows-Tablet: Trekstore, Modell: SurfTab wintron 10.1 7 32 GB V 497

Judging from a Google search the AVStream Camera driver exists only for the 64 bit version of Windows 10.

At least on legit sites fom HP and Lenovo.

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Honored Contributor III

Re: Unterstützung bzgl. Treiber Downloads bei Windows-Tablet: Trekstore, Modell: SurfTab wintron 10.1 7 32 GB V 497

There are still a few outstanding cases where IDSA is offering to install a driver over and over. Until they release a fix for this issue, you will simply have to ignore the offer. As for the Camera driver, as Stefan has indicated, you can get it from the HP or Lenovo sites. I see that there are entries for multiple newer versions in the Microsoft Update Catalog.

...S

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