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Why isn't there anymore updates to the drivers so I can still run my game? I been playing this for 3 years and now it will no longer load saying "Firestorm is unable to run because your video card drivers did not install properly,are out of date or unsupported hardware." My driver is up to date and it shown on the list that it won't be updated. Is there anything that can be done about this?
Thanks, Marilyn
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Are you running Windows 10? If so, HD Graphics 2000 is not supported:
http://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html Supported Operating Systems for Intel® Graphics Products
If not running Windows 10, please provide more information so the Intel Support Staff can assist you.
Doc
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Hello, MarilynAngela:
In order to further assist you on this, we will require a the Intel® System Support Utility report from your system.
This is to provide you with drivers to be installed and also double check compatibility as Al mentioned.
To get the report it will only be required to access the link below, download it and scan your system with it, then export the report and attach it to your answer.
Intel® System Support Utility: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
I look forward to hearing from you.
Regards,
Esteban C
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Hello, MarilynAngela:
I was checking this thread and I would like to know if there is any update regarding the information requested previously.
I look forward to hearing from you.
Regards,
Esteban C
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I found a work around. Thank you for asking. I guess it's time for a new computer but since I have had my Asus, I haven't had any issues with it.
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MarilynAngela:
I understand, and I am also glad to hear that you found a work around for this scenario.
If any additional questions or inquiries are present, feel free to contact us back.
Regards,
Esteban C
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