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VIDEO_TDR_FAILURE(igdkmd32.sys)

sali16
Beginner
2,630 Views

Hi

I have netbook MSI U180 and install windows 8.1 but when open internet explorer appearblue screen

VIDEO_TDR_FAILURE(igdkmd32.sys)

are msi u180 support windows 8.1 and what is drivers fot it ?

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4 Replies
sali16
Beginner
1,095 Views

where support ?

where help ?

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Allan_J_Intel1
Employee
1,095 Views

Hi suliman,

Bear in mind your graphics controller supports Windows 7 32 bit only. If you are looking for an updated driver for win8.1, you need to refer to Microsoft Windows updates

See here for supported operating systems: http://www.intel.com/support/graphics/sb/CS-034343.htm http://www.intel.com/support/graphics/sb/CS-034343.htm

Allan.

sali16
Beginner
1,095 Views

thank you for reply but i do not understand next

I have Intel® Atom™ Processor N2600 support windows 7 32 bit only

that mean i can not install windows 8.1 why?

what problem ?

where driver in Microsoft Windows updates ?

is there any problem if install windows 8 ?

Is there a solution to make it support windows 8.1 and The newer systems in the future maybe windows 9 without problem ?

thanks again

sorry i do not speak english good

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Allan_J_Intel1
Employee
1,095 Views

The computer will take any operating system you install on it, that's no problem; the actual issue is the support you will get for drivers to make your computer fully functional.

Updated drivers are offered through Microsoft updates on the Microsoft web site, if you need further details, you need to get a hold of Microsoft support lines

Intel does not have plans to develop drivers for Windows 8 or 8.1 for your graphics controller. I am afraid, I am not aware if your system will not work properly with newer operating systems in the future.

Allan

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