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Video card control center, color configuration failure

Zachy
Beginner
684 Views

After using the graphics card control center to configure and modify the display color, when the screen reaches the desired effect. However, when the laptop restarts or an external display is connected. The configured colors will fail. You need to reopen the graphics card control center panel and configure it again.

I hope to improve the occurrence of this situation in the future.

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Jean_Intel
Employee
660 Views

Hello Zachy,

 

Thank you for posting on the Intel️® communities. We understand that every time you restart your computer, all the color setting set in the Intel® Graphics Command Center (IGCC) reverts to deffaults.

 

We recommend you check if there is any other graphics application from your system manufacturer. Sometimes there is pre-install software that may interfere with the IGCC operation. Disabling this application at startup may solve the issue. For example, the Dell system may have an application called “Dell PremierColor.”

 

Best regards,

Jean O. 

Intel Customer Support Technician


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Jean_Intel
Employee
661 Views

Hello Zachy,

 

Thank you for posting on the Intel️® communities. We understand that every time you restart your computer, all the color setting set in the Intel® Graphics Command Center (IGCC) reverts to deffaults.

 

We recommend you check if there is any other graphics application from your system manufacturer. Sometimes there is pre-install software that may interfere with the IGCC operation. Disabling this application at startup may solve the issue. For example, the Dell system may have an application called “Dell PremierColor.”

 

Best regards,

Jean O. 

Intel Customer Support Technician


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Zachy
Beginner
617 Views
Thank you very much for providing some answers, but I can't solve this problem.

Because notebook manufacturers' software provides important features, I will try to contact the manufacturer to optimize the software.

Thanks again!
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Jean_Intel
Employee
639 Views

Hello Zachy,


We hope you are doing fine.


Were you able to check the previous post?

Let us know if you still need assistance.


Best regards, 

Jean O.  

Intel Customer Support Technician


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Jean_Intel
Employee
599 Views

Hello Zachy,

 

Thanks for your response.

 

Since you mentioned that you would contact the manufacturer to optimize the software and marked this thread as solved, we will close this thread now. If you need additional information, please submit a new question since this thread will no longer be monitored.  

 

Best regards,

Jean O. 

Intel Customer Support Technician


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