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RDavi26
Beginner
413 Views

When I use Intel Driver & Support Assistant, it claims that there is a new driver update to be installed. After I install it; it continues to do so.

 
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4 Replies
Alberto_R_Intel
Moderator
66 Views

RDavi26, Thank you for posting in the Intel® Communities Support.

 

This application is supported on Microsoft Windows* 7, Windows* 8, Windows* 8.1, and Windows® 10 using Chrome, Firefox, or Edge* (version 44.17763/18.17763 or newer) browsers.

 

Just to let you know, there are some scenarios where the Intel® Driver and Support Assitant might not work properly and it will not be that accurate in finding and installing the drivers:

 

  • You have an older component
  • Your component is discontinued or is not supported
  • You have a non-Intel® component
  • You have a custom OEM component
  • The component is not in our database

 

In this case, what we can try is to uninstall the application with the Intel® DSA uninstaller:

https://downloadcenter.intel.com/download/28598/Intel-Driver-Support-Assistant-Uninstaller

 

And then re-install the application again:

https://downloadcenter.intel.com/download/28425/Intel-Driver-Support-Assistant?product=128824

 

If you are using an OEM (Original Equipment Manufacturer) device such as laptops and tablets, please contact your system manufacturer for any customized drivers. Intel® DSA only offers generic Intel® drivers, meaning they might or might not work with your platform.

 

Regards,

Alberto R.

 

Intel Customer Support Technician   

Under Contract to Intel Corporation

Alberto_R_Intel
Moderator
66 Views

RDavi26, I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter?

 

Regards,

Alberto R.

 

Intel Customer Support Technician   

Under Contract to Intel Corporation

RDavi26
Beginner
66 Views

Alberto. Thank you for your consideration. I have since taken your advice and moved on from the issue. I do not require further assistance on the matter and your help was greatly appreciated. Regards, RDavi26.
Alberto_R_Intel
Moderator
66 Views

RDavi26, You are very welcome, thank you for letting us know that information.

 

Any other inquiry, do not hesitate to contact us again.

 

Regards,

Alberto R.

 

Intel Customer Support Technician   

Under Contract to Intel Corporation

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