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Mentol01
Beginner
2,698 Views

Where is the "Scale Full Screen" option?

I can't find the "scale" option in the Graphics command center. I want to stretch 4:3 games.

i3 7100 with hd graphics 630

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7 Replies
MakeR2K
Beginner
2,685 Views

Just like this ?

Mentol01
Beginner
2,634 Views

Yes but i can only choose a custom scale.

I'm talking about choosing between "maintain display scaling, maintains scale ratio, scale full screen and centre image" as with the old graphics control panel.

Thanks for your answers. 

AndrewG_Intel
Moderator
2,665 Views

Hello Mentol01

Thank you for posting on the Intel® communities.


Regarding your inquiry, do you mean the scaling options in the Intel® Graphics Command Center under Display > General > Scale as community peer MakeR2K pointed out in his screenshot? Were you able to find the option?


If you need further assistance, please kindly provide a screenshot from the Intel® Graphics Command Center showing the options you have available and provide the following reports:


1- Display brand and model if using an external display:


2- Report for Intel® Graphics Drivers following the steps on the below link:

https://www.intel.com/content/www/us/en/support/articles/000005848/graphics-drivers.html


3- Intel® System Support Utility (Intel® SSU) report to following these steps:

  1. Download the Intel® SSU and save the application on your computer: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-
  2. Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".
  3. To save your scan, click Next and click Save.


Note: To upload and attach a file, use the "Drag and drop here or browse files to attach" dialog below the edit box.


Best regards,


Andrew G.

Intel Customer Support Technician


AndrewG_Intel
Moderator
2,622 Views

Hello Mentol01

Thank you for your response.


The "old" Intel® Graphics Control Panel is still available for the latest Intel® graphics drivers (e.g. DCH drivers) during the transition period to the Intel® Graphics Command Center.


Could you please download the Intel® Graphics Control Panel from Microsoft® Store and test if it is offering you the scaling options you are looking for? They should be under "Display >> General Settings". Here is the download link*:

https://www.microsoft.com/en-us/p/intel-graphics-control-panel/9ndlclmmtmrc


If the options are still missing, please kindly provide the information requested in our previous post so we can check this further.


Best regards,


Andrew G.

Intel Customer Support Technician


More information about Windows* DCH Drivers for Intel® Graphics in the below link:

https://www.intel.com/content/www/us/en/support/articles/000031275/graphics.html


*Links to third-party sites and references to third-party trademarks are provided for convenience and illustrative purposes only. Unless explicitly stated, Intel® is not responsible for the contents of such links, and no third-party endorsement of Intel® or any of its products is implied.


AndrewG_Intel
Moderator
2,601 Views

Hello Mentol01


We are checking this thread and we would like to know if you were able to check our previous suggestions. If you need further assistance, please let us know.


Best regards,


Andrew G.

Intel Customer Support Technician


AndrewG_Intel
Moderator
2,563 Views

Hello Mentol01


We are checking this thread and we have not heard back from you. If you need any additional information, please submit a new question as this thread will no longer being monitored.


It has been a pleasure to assist you.

Best regards,


Andrew G.

Intel Customer Support Technician


Brazeko
Beginner
437 Views

Hi! I´m having the same trouble, i can´t select another option in the section "scale", it just appears "keep screen scale", and the other options like "keep aspect ratio", or "scale to full screen," which is the option that I need to select, they no longer appear, and I don't know what to do, I would appreciate if you help me.

@AndrewG_Intel 

 
 
 
 
 
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