Where to download New Intel graphics Software

[Mario481]

Can someone help me get the intel graphics software? I currently do not have arc control and i cant get the automatic drivers to work so i had to do it myself but doing that i have the updated drivers but i do not have the intel arc control or intel graphics software. My gpu is a A770 16gb from sparkle. Drivers are updated but i dont have any software from intel. Can someone please send me a link to where i can download the software only? and not the drivers but just the software only because i already updated my drivers? i already used DDU and restarted my computer but when opening the drivers file that i downloaded from intel https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html the file extracts but onces it finished it starts doing its thing for 3 seconds then it just goes away. Can anyone help me with this. It say its loading but then nothing happends. If i go to this website from intel https://www.intel.com/content/www/us/en/products/docs/discrete-gpus/arc/software/graphics-software.html i cant seem to find a download button for the Software itself.

[VonM_Intel]

Hi, Mario481.

Thank you for posting in our Community.

I see you're having trouble installing the Intel Arc Control and Intel Graphics software for your Sparkle A770 16GB GPU. Have you tried using a different version of the graphics drivers to see if the software installation still fails? Also, could you please provide the exact graphics driver version you installed for your Sparkle A770 16GB GPU? This will help me identify any compatibility issues with that specific version.

Additionally, is your operating system fully updated and compatible with the software's system requirements? This will ensure that your system has the latest version installed.

Have a nice day!

Best regards,

Von M.

Intel Customer Support Technician

[VonM_Intel]

Hi, Mario481.

Have you had a chance to review my previous response? Please let us know if you require any further assistance. I'm here to help.

Best regards,

Von M.

Intel Customer Support Technician

[Slayreap]

Hi there, having the exact same issue as the person above.

Recently purchased the Arc B580 and went through DDU and full install of new drivers, only to find that the Intel Graphics Software is nowhere to be found (although curiously shows up in my installed apps list if I attempt to uninstall).

Below is the latest graphics driver package that I downloaded from the same address as above:

https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html

Intel® Graphics Driver 32.0.101.6449/32.0.101.101.6256

Please help as I am unable to tinker in any way with my new GPU and have no way of measuring performance.

[VonM_Intel]

Hi, @Mario481 .

Thank you for posting in our Community. 

I empathize with your situation and the issue you are facing. However, I kindly request that you create a new thread for your case. This will allow us to focus on your specific problem and provide you with better assistance.

@Slayreap 

Have you had a chance to review my previous response? Please let us know if you require any further assistance. I'm here to help.

Best regards,

Von M.

Intel Customer Support Technician

[VonM_Intel]

Hello, Mario481.

I have not heard back from you, I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

@Slayreap .

I understand your situation and empathize with your concerns. However, I kindly ask that you create a new thread for your case so we can focus on your specific issue and provide more effective assistance.

Best regards,
Von M.
Intel Customer Support Technician