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Why can't I install Intel® Iris™, Iris™ Pro, and HD Graphics Production Driver for Windows® 7, 8.1, & 10?

LMoso1
New Contributor I
4,050 Views

I'm trying to install the Intel® Iris™, Iris™ Pro, and HD Graphics Production Driver for Windows® 7, 8.1, & 10 version 15.40.7.4279.

I have an Intel HD Graphics 4600 video card and an Intel Core i5-4570T processor.

I'm running Windows 8.1 Enterprise 64 bit

I meet the minimum requirements for this driver, but when I try to install this driver it tells me that I do not meet the minimum requirements for this driver.

I currently have the 15.36.24.64.4264 version of this same driver so it should let me install the newer version.

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15 Replies
LGuil3
Beginner
1,180 Views

I have the same problem Windows 8.1 64bits i5 4670K ( HD 4600 )

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Amy_C_Intel
Employee
1,180 Views

Hello all,

In this case the graphics version you currently have(15.36.24.64.4264) is the latest for Windows 8.1. The version 15.40.7.4279 you were trying to download supports Microsoft Windows 10 64-bit, 32-bit on 4th Generation Intel Core Processors.

 

Regards,

 

Amy.

 

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LMoso1
New Contributor I
1,180 Views

No Amy, you are wrong:

This is what the link to this driver days in the download center when I sort the drivers to show only windows 8.1 64 bit drivers:

Download

Intel® Iris™, Iris™ Pro, and HD Graphics Production Driver for Windows® 7, 8.1, & 10

This driver includes support for the new Microsoft Windows® 10 operating system and adds new Windows 10 features.

OS: Windows 7, 32-bit*, Windows 7, 64-bit*, Windows 8.1, 32-bit*, Windows 8.1, 64-bit*, Windows® 10, 32-bit, more...

9/14/2015 15.40.7.4279

(Latest)

So as you can see, this driver is for windows 8.1 64 bit so the information you are giving us is wrong.

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LGuil3
Beginner
1,180 Views

Yes...alright! When we'll(HD 4600, win 8.1 64bits) have the new driver?

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LMoso1
New Contributor I
1,180 Views

Luiz, this driver does work for windows 8.1 64 bits. There is something wrong here and Intel needs to find out why their site lists this driver as compatible with windows 8.1 64 bits but we can't install it

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LMoso1
New Contributor I
1,180 Views

Looks like intel has pulled this driver from their website. It doesn't come up in the search results anymore when you search for "Intel hd graphics 4600." I wonder why...

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LMoso1
New Contributor I
1,180 Views

You can't find it in the search results anymore when you search for "Intel hd graphics 4600" for some reason, but it's still accessible here:

https://downloadcenter.intel.com/download/25274/Intel-Iris-Iris-Pro-and-HD-Graphics-Production-Driver-for-Windows-7-8-1-10 Intel® Download Center

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LMoso1
New Contributor I
1,180 Views

I would still like to know how to install this driver for windows 8.1...

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LGuil3
Beginner
1,180 Views

I also wanted to know when they will release this driver for windows 8.1...

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Amy_C_Intel
Employee
1,180 Views

Have your tried with this version https://downloadcenter.intel.com/download/25232/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64bit Download Intel® Iris™, Iris™ Pro, and HD Graphics Driver for Windows* 7/8/8.1 64bit? That's the latest version available for Windows 8.1 Intel® HD Graphics 4600.

Regards,

Amy.

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LMoso1
New Contributor I
1,180 Views

Well Amy I'm going to check when I'm back at that computer and let you know.

In the meantime, can you please check with your people and tell me why this driver that won't install for us says it is for windows 8.1 as well as windows 10?

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LMoso1
New Contributor I
1,180 Views

Well the 15.40.7.4279 driver it's very misleading cause it says it works for windows 8.1 but if you look at the documentation, it's clearly states:

SOFTWARE

On 6th Generation Intel Core Processors and related Pentium/Celeron:

Microsoft Windows 10 64-bit

Microsoft Windows 8.1 64-bit

Microsoft Windows 7* 64-bit, 32-bit

On 5th Generation Intel Core Processors and related Pentium/Celeron:

Microsoft Windows 10 64-bit

Microsoft Windows 8.1 64-bit, 32-bit

Microsoft Windows 8* 64-bit, 32-bit

Microsoft Windows 7 64-bit, 32-bit

On 4th Generation Intel Core Processors and related Pentium/Celeron:

Microsoft Windows 10 64-bit, 32-bit

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RCarl6
New Contributor I
1,180 Views

I don't see anywhere the driver advertises it will work for 4th gen graphics under Windows 8.1

Documentation exist for a reason.

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LMoso1
New Contributor I
1,180 Views

They removed it from the search results when you filter windows 8.1 64 bit support but it used to come up with a description saying it supports windows 8.1. In fact if you do not filter the search results you will see that it still will say under the name that it supports windows 8.1.

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