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Beginner
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Why does the Intel Driver & Support Assistant tell that is necesary that update "Gráficos Intel®: Controladores DCH® 10 de Windows" and when I want to install tell me that I dont have the minimum requieres componente? Thanks you all!

 
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Super User
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Describe your hardware and Os:

What is your processor model number?

What is your device model number? Laptop or desktop?

What OS? Windows 10? What version? 1903?

 

Doc

 

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Beginner
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I have Windows 10 1903 and the processor ir i9-9900K, it is a desktop I made buying differents components, the motherboard is Msi z390 pro carbon ac.

I dont know why the Intel Driver & Support Assistant told me that is necesary to update and then it fails because i dont have minimun requires! thank you!Captura.PNG

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Super User
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You did not answer all the questions. What version of WIndows 10 are you using? 1903?

 

Doc

 

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Beginner
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Yes! I writed it, I am using Windows 10 1903 but I think this error was in the last update of windows too!

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Super User
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Are you using an add-on graphics card as well?

 

Doc

 

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Beginner
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If you are talking about an external GPU no, Im not using an external, I have the Nvidia rtx 2070!

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Super User
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I am talking about an add-on card (like the nvidia), and not an eGPU.

 

On many motherboards, using an add-on card will disable the onboard (intel) graphics.

 

You need to check your bios settings, or contact MSI for support with their bios and video settings.

 

Doc

 

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Beginner
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You were right!! I change my bios setting and I initiate windows with de Intel Integrate Graphics and it works! The Intel Driver & Support Assistant change the update description and now it update sucssesfull!

Thank you!!

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Super User
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Glad to help.

 

Doc

 

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