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Currently there are missing heads when playing the FIFA 17 demo. Otherwise it runs fine. Will anything be done about this?
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Hello Everyone,
I would like to let you know that we just released a new BETA driver that should fix the issue with the players missing heads.
This BETA driver can be downloaded from here:
https://downloadcenter.intel.com/download/26347/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40- Download Intel® Beta Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.40]
Please give it a round of test and let us know your feedback.
Kindest Regards,
Link Copied
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Working confirmed on i5 4200U HD4400... Thank you
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- 45-60 fps when playing match
- 10-20 fps in cutscenes and replays
[1280x720/LOW rendering quality/NO MSAA/Framerate limited to 60 fps]
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Im using those settings but mine seems to start fine then get really slow. What is your PC manufacturer? Do they use customized drivers?
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My PC manufacturer is ACER and yes, they use customized driver, but (of course) I'm not using them
P.S. I had a lot of lag problems with 4GB RAM, upgrading to 8GB solved all my problems, so if you have 4GB RAM or below, I suggest you to upgrade it.
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8GB is enough for playing FIFA. Last thing I can suggest you is to chech your GPU clock when the game starts to lag. I had a problem with some games (including FIFA) where game started to lag like hell after a while and I've noticed that GPU locked himself at 200Mhz. I solved by entering BIOS and restoring default settings. If this is not your problem, I don't know what you can do. Good luck
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Hey buddy, i have a acer notebook too with intel hd 4400.
But with this new driver, i could not be able more to play matches. as a friend said before, it stucks in pre match skill drill. But even repairing the game in origin, the problem persists.
The problem wasn't happening with the older intel driver (15.40.28.4501). So, it fixes the missing heads problem, but crashes the game.
Maybe its about this driver being a beta, while the final version isnt comes out, i still play the game without faces, with the older driver.
This is the message that appears ~10 seconds after i enter in skill drill before the match:
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Hello gdiasoliveira,
Try uninstalling the graphics driver and then reinstall it, please see http://www.intel.com/content/www/us/en/support/graphics-drivers/000005598.html?wapkw=intel+display+audio Uninstalling the Intel® Graphics Driver and Intel® Display HDMI/Audio Driver, once you uninstall this driver, restart your system, and then manually install the latest driver that Intel has released:
Please see http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html How to Manually Install an Intel® Graphics Driver in Windows® 10 & Windows 8* or Windows 8.1* and http://www.intel.com/content/www/us/en/support/graphics-drivers/000005474.html How to Manually Install a Graphics Driver in Windows 7*
Download the graphics driver here: https://downloadcenter.intel.com/download/26347/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40- https://downloadcenter.intel.com/download/26347/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-
Caution: Intel supplies generic versions of its graphics drivers for general purposes, but the computer manufacturer can change the features, incorporate customization, or make other changes to the graphics driver software or software packaging. To avoid any potential installation incompatibilities, Intel recommends that you first check with your computer manufacturer and use the driver software it provides.
Best wishes,
Ivan
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Hi gdiasoliveira,
Did you try uninstalling and installing the driver manually? If that did not work for you, could you please fill out the information at the following link and then POST it here for further investigation on this issue.
/thread/77761 https://communities.intel.com/thread/77761
In addition, I will appreciate if you could attach the http://www.intel.com/content/www/us/en/support/graphics-drivers/000005848.html Report for Intel® Graphics Drivers
Thanks,
Ivan
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Hi Ivan, thanks for your feedback.
Unfortunately, i followed your instructions but the error continues. In fact, the situation gets worst, once i couldnt be able to play the game even with the previous driver. Every time before a match the game crash. i will try to do what you said about to further investigation. thanks.
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Hi,
We are not able to replicate this issue in our lab, several users report a solution at the following forum, check and see if that helps.
http://answers.ea.com/t5/Bug-Reports/DXGI-ERROR-DEVICE-REMOVED/td-p/5583515 http://answers.ea.com/t5/Bug-Reports/DXGI-ERROR-DEVICE-REMOVED/td-p/5583515
If the problem persist, please create a new thread in order to better assist you and fill out the information at the following link when you create a new thread.
/thread/77761 https://communities.intel.com/thread/77761
Regards,
Ivan.
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