Win8: ETA on driver update for the 965/x3100?

[idata]

Hi,

I would like to inquire about Intel's future plans for fixing the current set of drivers for the Mobile Intel 965 Express Chipset Family. As it stands, the current driver for the Intel 965 Chipset is unable to complete the basic Windows 8 Windows Experience Index test, and, furthermore, performs poorly in comparison to the Win7-platform.

In more detail, this problem has been described here:

http://answers.microsoft.com/en-us/windows/forum/windows_8-performance/windows-experience-index-not-working/dd3e1912-52e5-4371-b4ab-49cfd09e14a9 http://answers.microsoft.com/en-us/windows/forum/windows_8-performance/windows-experience-index-not-working/dd3e1912-52e5-4371-b4ab-49cfd09e14a9

/message/166171# 166171 http://communities.intel.com/message/166171# 166171

Please note: Simply referring me to the official FAQ and your general stance on "Windows 8 graphics drivers for older graphics controllers" will not be considered a sufficient response. Not taking responsibility for providing these fixes, in particular when Microsoft also has stated to not be providing future updates, leave your consumers stuck in a limbo between two companies refusing to take action. Please provide us with an ETA, or, at the very least, reassure us that you are working on sorting out these issues of maintenance with Microsoft.

Kind regards,

Alphonse

[Allan_J_Intel1 · Accepted solution]

Hi alphonse,

Please bear in mind you have a mature product that is not supported by Windows 8. Intel did not develop drivers for your graphics controller running Windows 8. See the following FAQ:

http://www.intel.com/support/graphics/sb/CS-033838.htm?wapkw=windows+faq http://www.intel.com/support/graphics/sb/CS-033838.htm?wapkw=windows+faq

Thanks

Allan

[idata]

Hi Allan,

first and foremost - thank you for the swift reply. That is indeed unfortunate, but as far as I can see due more to a political decision than a technical constraint. Would it be possible for you to provide us with a direct e-mail to the team in charge of legacy support, so that we may at least petition for a change of Intel's stance on this particular topic?

Furthermore, your reply seems to suggest that the drivers for Windows 7 is indeed still being maintained. Any ETA on the next driver update for Windows 7? One could hope that such a driver update could improve the current situation on Windows 8.

Kind regards,

Alphonse