Graphics
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Windows 10 Screen flickering on logon screen and cannot update graphic diver.

JHan19
Beginner
2,393 Views

Hi, I just recently updated to windows 10 and having this problem. My screen flickers on logon screen which make it impossible to logon.

I did some research and I found out that my graphic driver is having problem.

My specs are

64bits

I5-3317U,

Intel HD 4000 Graphic.

I've tried the driver updated utility, it installs it but on device manager it says I still have an older driver. When I run the utility agian, it asks to install it again.

I tried device manager to search for latest driver but it keeps on saying that I have the latest(which is not true).

Also, I tried the device manager zip file installation through selecting.

Is there anyway to install the latest windows 10 graphic driver properly(15.33.38.64.4252)?

Please, Help!

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Allan_J_Intel1
Employee
1,486 Views

It seems to be an issue with the registry of the operating system. You may try uninstalling any Intel(R) Graphics Driver from Control Panel, then trying to install the latest version: https://downloadcenter.intel.com/download/25188/Intel-HD-Graphics-Driver-for-Windows-10-64bit-3rd-Gen-BYT- Intel® Download Center

Allan.

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Allan_J_Intel1
Employee
1,487 Views

It seems to be an issue with the registry of the operating system. You may try uninstalling any Intel(R) Graphics Driver from Control Panel, then trying to install the latest version: https://downloadcenter.intel.com/download/25188/Intel-HD-Graphics-Driver-for-Windows-10-64bit-3rd-Gen-BYT- Intel® Download Center

Allan.

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