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Windows 7 media center crash in igdumd32.dll

idata
Employee
10,617 Views

I have big problem at switching channels on HD or during viewing HD channels. Windows Media Center periodically crach with error in igdumd32.dll.

Windows gives me the following crash information:

Stopped working

 

APPCRASH

 

Application Name: ehshell.exe

 

Application Version: 6.1.7600.16385

 

Application Timestamp: 4a5bccdc

 

Fault Module Name: igdumd32.dll

 

Fault Module Version: 8.15.10.2509

 

Fault Module Timestamp: 4e5e8fd6

 

Exception Code: c0000005

 

Exception Offset: 000f90b7

 

OS: 6.1.7601.2.1.0.256.48

 

Language code: 1049

HW configuration:

1. Intel i3 2100T

2. Asus P8H61M

3. Kingmax DDR-III 2GB PC3-10600 1333MHz

4. Seagate 320Gb

5. FSP power supply 120W

SW configuration:

1. Windows 7 SP1

2. Intel graphics driver 8.15.10.2509

3. Bios 1102

4. Bios settings set by default

5. DVBLink 4.0

Are there any ideas why it happens?

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69 Replies
idata
Employee
1,043 Views

Yes, very interesting, I found a newer driver for my board (DH67CF) which is a few versions earlier (2656) and I'm testing with that one.

My boards also has a newer BIOS, which I still need to apply,

After that some testing will indeed reveal if this helped. and I will report back.

Hopefully the 2696 will release on the Intel download site soon.

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idata
Employee
1,043 Views

I'm starting to become hopeful. After the installation of 2656 version pluse the new system bios for my board, I have not seen the error.

It has been absent for a little over a week now. Still a bit too early to call it solved, but "better" seems a valid judgement for what I'm seeing.

Will report back in about a week.

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idata
Employee
1,043 Views

2 Days later, still no crash, just stable stuff..

In the meantime Windows Update is offering 2696 as an optional update.

I'm gonna hold of installing it for a few more days, maybe even weeks until I'm certain the problem is gone.

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idata
Employee
1,043 Views

Another short week has passed by without the crash, so I decided to let Windows Update give me 2696.

Curious if the problem stays away completely.

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idata
Employee
1,043 Views

Still have not had the problem, so I'm done with keeping my fingers crossed.

I'm finally considering this problem solved!

Hope others will report the same at some point.

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idata
Employee
1,043 Views

Yes, the problem solved!

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idata
Employee
1,043 Views

Hey guys, i have same problem but with Mass Effect 3 game, here's my report:

Problem signature:

 

Problem Event Name: APPCRASH

 

Application Name: MassEffect3.exe

 

Application Version: 1.0.5427.1

 

Application Timestamp: 4f28564a

 

Fault Module Name: igdumd32.dll

 

Fault Module Version: 8.15.10.2476

 

Fault Module Timestamp: 4e415161

 

Exception Code: c0000005

 

Exception Offset: 0005c560

 

OS Version: 6.1.7600.2.0.0.256.1

 

Locale ID: 1026

 

Additional Information 1: d7df

 

Additional Information 2: d7df6762e2195a0183d3ea64a93fc6ac

 

Additional Information 3: 2ada

 

Additional Information 4: 2ada5396279475b612904a240f76bb6e

I never had problems like this before, the game crashes randomly, no matter what i do, i play 10-15 mins and then ...... boom!

After reading many forums i think the problem isn't from the game itself, its from the intel card (or driver).. Im running 64bit Win 7...

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