Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20987 Discussions

Windows defender showing Drivers incompatibility

JoyfulGlory
Novice
14,973 Views

Hello Community,

 

My windows defender showing yellow mark saying incompatibility of drivers.

 

How can I solve this issue?

 

JoyfulGlory.

 

 

Screenshot 2022-05-04 164137.jpg

 

Labels (1)
0 Kudos
3 Replies
AlHill
Super User
14,970 Views

Turn off core isolation.

https://support.microsoft.com/en-us/windows/why-do-incompatible-drivers-prevent-using-memory-integrity-0b7ae567-74de-ee03-1030-9e6fe0d6f4b6

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

0 Kudos
JoyfulGlory
Novice
14,902 Views

No SIr,

 

Problem not solved.

Screenshot 2022-05-09 111355.jpg

0 Kudos
LeonWaksman
Super User
14,894 Views

Hi JoyfulGlory

1. To fix the ssudbus.sys ssudmdm.sys error:

     1.1 Open File Explorer, then navigate to C:\Windows\System32\drivers

     1.2 Search for the two problematic drivers and rename them, adding .old extension. 

     1.3 Reboot your computer.

2. To fix the igdkmd64.sys error:

     2.2 Open the Device Manager and then open the Display adapters tab.

     2.3 Right click on Intel Display Adapter and then click on Uninstall Device (check "Attempt to remove...")

    2.4  Reboot your computer and check that you see now Microsoft Basic Graphics Driver in place the Intel Graphics Driver. If not yet, repeat para. 2.3 and 2.4.

    2.5 Check in C:\Windows\System32\drivers that you don't see any igdkmd64.sys file.  If such driver exists, rename it to .old.

    2.6 Now the error should disappear and you are ready to download and install the compatible Graphics Driver from your computer OEM site.

 

Leon

 

    

0 Kudos
Reply