With HD530 (Skylake) no shadow under mouse pointer

[MLipo]

Hello to all,

I have an interesting problem which is pretty annoying. My system is with i5 Skylake with HD530 and W10.

IntelHD Graphics prefs has a setting for spectrum range, I had to select full spectrum range, and then the shadows appear until the next system restart.

Does anybody know how to turn on shadow below mouse pointer permanently?

Also in Photoshop my pointer looks weird, everything with the pointer is weird. I think my question should be addressed to Intel: Can you make the driver work 100%? A shadow is really the last thing I would be expecting to be an issue. Customers are paying quite big money for Intel products, so we expect quality products and services.

Thank you for any help.

[SGapu]

"it works" what? Can you please speak English? In my case the reboot has nothing to do with this problem. Shadows and anti-aliasing simply don't work with HDMI, period. They work with DVI and probably DisplayPort, so this problem is strictly related to the type of connection you use.

[lqu1]

Don't be rude.

The shadow sometimes work when tinkering with the Intel settings. However, it dissapears again after a reboot.

So no, it is not a bandwidth issue.

[SGapu]

"Don't be rude".

So yeah, it's a bandwidth issue. Can you even bring some decent arguments to this discussion? All you can say is "not a bandwidth issue"? Explain why it doesn't happen with DVI, please. Or just shut up, and stop crying about other people "being rude". There is clearly something wrong in the Intel driver that causes some bandwidth issue with HDMI, hence anti-aliasing and shadows are cut. Did you know the shadow under the pointer can cause some lag and Microsoft doesn't recommend it? That's why the shadow is disabled on default settings.

[MM21]

MY MB has all 4 output varients, and all produce the same result, missing shadow under pointer.

AA works everywhere (for fonts that is), and also for scaling gadgets (screen DPI related), but that is crappy, they should have used vectors for small images.

[Avb]

Seems it can't render the cursor correctly via hardware, but software rendering works.

I found that you can disable visibility of mouse trailing.

http://teknovenus.com/wordpress/f-lux-bright-white-cursor-fix/

Works fine so far, just re-login and it works!

[MEryı]

This looks like a permanent solution!

Thanks mate

[MBorz]

Andreasvb,

Great, it works. But This Solution as posted should be a temporally Registry Fix. Intel should correct this asap.

No one of the Support Team give us an answer what this error causes and when this is resolved.

Now I no longer infer from a hardware failure...

[MEryı]

Yes, I agree. Intel should fix their driver issues but until then at least we got permanent workaround.

Whenever I turn on my PC, log out\log in or my monitor sleeps and wakes up, I have to switch between default range - full range options in intel HD options panel for fix this shadow thing.

Now, I don't have to do all this things and I'm happy.

[MM21]

No problems in games? Some people reported that software mouse (if that's what this option does) makes the mouse pointer disappear in full-screen games/apps

HKEY_CURRENT_USER\Control Panel\Mouse

set MouseTrails to -1.

[MBorz]

I have issues with this "registry fix" in some games. There is no visible mouse pointer anymore...

Intel should fix it as soon as possible.!!!!

[Avb]

It's my work computer, so I haven't tried any games on it, but this should work for games: https://pandateemo.github.io/YoloMouse/ YoloMouse

I found this thread looking for answers to its behavior, dug some more and wanted to share, as I too was annoyed by looking at that ugly mf cursor.

Using these cursors, still don't look as nice without the shadow: http://zealkane.deviantart.com/art/PixelFun-3-Cursor-update-191234233 PixelFun 3 Cursor - update by zealkane on DeviantArt

Intel should definitely fix it, I had to use a USB to HDMI adapter (DisplayLink), before I found this workaround.

[MEryı]

Actually yes, I have this no pointer problem but just in one game.

I'm not that much of a PC gamer type and I generally use my Xbox One controller to play games on W10 so that's not an issue for me.

But again, please fix your thing Intel.

[RonaldM_Intel]

Hello Everyone,

Thank you very much for all your input. I would like to let you know that Intel has replicated this issue, and we have increased its priority now.

Our development team is working on a fix right now (Internal bug ID 1405276113).

As soon as I have an update I'll post it here.

Regards,

[MBorz]

Satisfaction about this bug..

We'll wait for solution, Thanks.

[MBorz]

The New Official Driver 15.40.28.4501 DON'T solve the Issue...

[MBai1]

Hello. I am a Chinese. By accident, I met the same problem. I googled it and found your discussion. I tried changing setting of Intel graphic card's control panel and solved the problem.

1 Open Intel graphic card's control panel

2 Go to Monitors panel

3 Under General setting, choose Advanced settings

4 Choose Whole Range under Color Quantity Range and apply

I don't have an English panel so I translate names of these settings. If your can't find them, you can refer to the picture below.

I reckon graphic card regards the monitor connected via HDMI as TV and limits the color output.

The method can also improve color quality of images and videos.

[MBorz]

This "Solution" only works until the next rebbot. Then it doesn't work anymore.

Question to Intel: when the Issue will be solved/fixed ?!

When a new driver will be avaible fixed this Bug ?

The Last information is ago 5 Weeks.

[idata]

There is a new driver that you can try; you can download it here:

https://downloadcenter.intel.com/download/26228/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 https://downloadcenter.intel.com/download/26228/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 I did not see in the release notes if this driver will address the issue but at least you can have it updated, if this one does not work unfortunately I don't have an estimated time when the issue will be fixed. I'm sorry for any inconvenience and thank you for your patience. Best wishes, Ivan

[MBorz]

Thank you.

But as i posted before, this driver didn't solved this Bug.

[idata]

I'm sorry Janami25, as Ronald_Intel has mentioned above our development team is working on a fix right now (Internal bug ID 1405276113).

As soon as we have an update, we will post it here. Best wishes, Ivan

[JCant3]

I am running the latest beta drivers and also have this bug when using HDMI. However, I stumbled upon a workaround that works repeatedly for me.

First make sure you have cursor shadows enabled, either in the Mouse control panel or the System Properties panel.

Go into the Intel Graphics Control Panel, then into Display, then to Color Settings. Click on the Advanced tab. Change the YCbCr setting from Disable to Enable, and click apply. Then change it back to Disable and click apply again. You should now have fully anti-aliased and shadowed mouse cursors.

It lasts until a reboot, then you have to do it all over again. Hopefully Intel can fix this bug soon.