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Wrong resolution

bence_tk8
Beginner
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Hello,

I have an Eizo Raptor SQ2802 monitor. It has 2 DVI ports. I connected it with my
computer with a DVI-Displayport cable but the maximum resolution what i can set is 1920x1080. The monitor maximum resolution is 2048x2048. With another display (with same cable) which is 4k, it works perfect. What can be the problem? The intel graphics command center sais, your display is not a 4k capable high definition display but it shows the supported resolutions which contains 2048x2048.

Video card: Intel HD Graphics 530

Windows 10

Intel core i5-6600

Graphics driver version number: 31.0.101.2114

Thanks in advance!

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Jean_Intel
Moderator
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Hello bence_tk8,

 

Thank you for posting on the Intel️® communities. 

 

Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it. Maybe fellow community members who have the knowledge may jump in and help. You may also find the Discontinued Products website, website helpful to address your request.  

 

You can get the specifications and verify this product's discontinuance status at the Intel® Product Specifications website > Product Status > "Discontinued".

 

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.

 

Best regards,

Jean O. 

Intel Customer Support Technician


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