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ZenBook UX31A flickering probleb since last update

idata
員工
2,786 檢視

Hi there.

 

Have a problem with ZenBook UX31A after last update.

Notebook start flickering.

 

Coz that was "unsupported" Win 10 - downgrade to Win 7...

 

The same.

Looks like problem with 3D chip.... Coz until its "basic video adapter" - everything looks Ok.

 

And VERY strange, that when I install Win 10 year ago - I didnt have any problem until that update...

Any ideas?

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Stefan3D
榮譽貢獻者 II
1,061 檢視

Roll back via https://support.microsoft.com/en-us/help/17127/windows-back-up-restore system restore point

Then https://support.microsoft.com/en-us/help/2500967/how-to-stop-windows-7-automatically-installing-drivers stop Windows 7 automatically installing drivers

If you still have troubles, use drivers offered here https://www.asus.com/Laptops/ASUS-ZenBook-UX31A/HelpDesk_Download/ ASUS ZenBook UX31A | Laptops | ASUS Global

idata
員工
1,061 檢視

Dear Stefan

Thanks for advice.....But NO. Didnt help.

 

Hm....

 

its flickering in Win 10. Flickering in Win 7.

 

In the moment when I instal HD4000 driver... and it switch on 3D graphic....

 

May be that is a hardwear trouble?

 

How to check 3d accelertor WITHOUT HD 4000 driver's instalation?

Is it possible?

idata
員工
1,061 檢視

Hello GolDenis,

What is the current driver version you have installed? Please go to Device Manger> Display adapters> Intel(R) HD Graphics right click on Properties and then go to Driver, you will be able to see the version installed.

Regards,

Amy C.

idata
員工
1,061 檢視

Guys!

 

So... I foud the solution.

 

Firstly, based on thу fact that flickering was on both win 7 & win 10.... that push me thinking in the direction of hardware problem.

 

So... notebook was disassembled, complitly.... up to change the thermo paste on CPU & Chipset.

 

Everything was blow with compressor... clean with alcohol (he-he!)

 

And assembled back....

 

And - WONDER!!!!!!!!!! Problem's gone!

 

hm......

 

thanks a lot for your support.
idata
員工
1,061 檢視

/thread/115270 GolDenis, I am glad to hear that! Thank you for letting us know.

Regards,

Amy C.

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