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a770 card can't display volume/vdb in houdini

noti
Beginner
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This problem occurs after updating a certain version (probably 101.4146) of the graphics card driver.

My gpu : Intel® Arc™ A770 Graphics.

 

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Ernesto_C_Intel1
Moderator
5,327 Views

Hello noti,


Intel has recently released a fix to this issue with the latest graphics driver version: 

31.0.101.5522 WHQL Certified (Latest)

https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html


Kindly confirm if the issue still persists after installing the latest graphics driver? 



Regards,  


Ernesto C. 

Intel Customer Support Engineer



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noti
Beginner
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Andres_Intel
Employee
2,166 Views

Hello noti,

 

 

Remember to provide us with a detailed example of how to reproduce the issue and also a project we can import to be able to continue with the issue reproduction.

Let us know if you still need assistance.  

 

 

Best regards, 

 

Andres P. 

Intel Customer Support Technician


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Andres_Intel
Employee
2,157 Views

Hello noti,

 

 

Thank you for sharing the project file.


We will continue with the issue reproduction, if we need more information to complete the replication I will let you know.

 

 

Regards,

 

Andres P.

Intel Customer Support Technician


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Ernesto_C_Intel1
Moderator
5,328 Views

Hello noti,


Intel has recently released a fix to this issue with the latest graphics driver version: 

31.0.101.5522 WHQL Certified (Latest)

https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html


Kindly confirm if the issue still persists after installing the latest graphics driver? 



Regards,  


Ernesto C. 

Intel Customer Support Engineer



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noti
Beginner
1,469 Views
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Ernesto_C_Intel1
Moderator
1,392 Views

Hello noti,


Thank you for responding to my previous message. I'm glad that the latest graphics driver has resolved the issue. 

I'll go ahead and close this thread. If you require assistance or have questions, please do not hesitate to contact us again.



Regards,  


Ernesto C. 

Intel Customer Support Engineer


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