Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20747 Discussions

black screen appears for minutes after win10 sign in. also, message "video card stopped working" when gaming and when running movies at windows media player sometimes appear and the game stops or the film stops.


Intel(R) HD Graphics 4400





Report Date: Sunday, May 24, 2020

Report Time [hh:mm:ss]: 8:43:22 PM

Driver Version:

Operating System: Windows* 10 Home Single Language (10.0.18362)

Default Language: English (United States)

Physical Memory: 8087 MB

Vendor ID: 8086

Device ID: 0A16

Device Revision: 09

Graphics Output Protocol (GOP) Version: 5.0.1029

Current Resolution: 1920 x 1080





Processor: Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz

Processor Speed: 2394 MHz

Processor Graphics in Use: Intel(R) HD Graphics 4400

Shader Version: 5.0

OpenGL* Version: 4.3

OpenCL* Version: 1.2



* Microsoft DirectX* *

Runtime Version: 12.0

Hardware-Supported Version: 11.1





* Devices connected to the Graphics Accelerator *



Active Displays: 1





* Built-in Display *



Display Type: Digital

DDC2 Protocol: Supported

Gamma: 2.2

Connector Type: Embedded DisplayPort

Device Type: Built-in Display

0 Kudos
1 Reply
Honored Contributor II

Try drivers from this list:

Select OS from pull-down menu and hit "show more" button.

0 Kudos