detroit become human crashing and laging in intel arc a750 gpu

[Ornab]

when i launch detroit become human it say your gpu don't support the game and it might crash. game runs horrible. i tried msi after burner it say gpu usage around 40%. i gess its a driver issue. how do i fix this?

[VonM_Intel]

Hi Ornab,

Thank you for posting in our Community. I'd like to gather a few more details to help narrow it down and determine the next best steps.

•  Which version of the Intel® Graphics driver are you currently using?
• Are you running the game through Steam, Epic Games, or another platform? And is it fully updated?
• Are you using Resizable BAR (ReBAR)? 
• What resolution and graphics preset are you using? Have you tried lowering the settings to see if stability improves?

I'd like to delve deeper and verify specifics like the graphics models, precise driver versions, and any system errors. Utilizing the Intel SSU tool will enable me to collect detailed information about your system setup, which could aid in identifying the underlying cause of this issue.

If you've performed any other tests, please provide the details so we can avoid going over the same steps again.

Have a nice day!

Best regards,

Von M.

Intel Customer Support Technician

[VonM_Intel]

Hi Ornab,

Have you had a chance to review my previous response? Please let us know if you require any further assistance. I'm here to help.

Best regards,

Von M.

Intel Customer Support Technician

[Ornab]

• am using 32.0.101.6913 graphic driver.
• i downloaded the game from dodi repack. its a crack game.
• my resize bar is enable.
• i was running the game on 1080p. tried every setting low, mid, high. all of them lagging.
• today i tried need for speed heat. it also say gpu not recognize and the game stuttering and freezing.

intel arc a750 a solid gpu. it perform well in every other games. only bugging when the game don't recognize the gpu. it only happen in the less known older games.  if you can't help it still ok. thank you for your time.  

[VonM_Intel · Accepted solution]

Hello Ornab,

Thanks for the update and for sharing those details. Upon reviewing the information provided, I noticed that you mentioned using a cracked version of Detroit: Become Human. Please note that we cannot guarantee the stability or compatibility of cracked or unofficial game versions, as they often bypass key components required for proper functioning and can introduce unexpected issues. We strongly recommend using officially licensed copies from trusted digital platforms to ensure a stable gaming experience. That said, for Detroit: Become Human, we do have an article that may be helpful:

"Detroit: Become Human* Says it Doesn't Support Intel® Arc™ Graphics but Game Still Runs" This issue has been addressed in driver version 31.0.101.4824 and newer, so please ensure your system is running the latest Intel graphics driver.

Regarding your inquiry about Need for Speed Heat, could you please confirm which digital platform you're using to access the game (e.g., Steam, Origin, Epic Games)? This will help us determine whether the version you're playing is official or not, as this may influence the level of support we can provide.

For further troubleshooting, I also recommend performing a clean driver installation using Display Driver Uninstaller (DDU), followed by installing the latest graphics driver version. If the issue continues after this step, we’ll be happy to review it further. Please keep in mind that if the game is not an official release, our ability to investigate may be limited due to the unpredictable nature of altered software.

Let me know once you’ve confirmed the game source and tried the steps above.

Best regards,

Von M.

Intel Customer Support Technician

[Ornab]

thank you for reviewing the issue. i guess i got the issue why it not running properly. mostly likely the cracked game was cracked on an older version of the game where the gpu wasn't event created. thats why the gpu is not recognized when i launch the game. i most likely play cracked game cause am a poor kid and don't want to rip my parents money off. don't judge me.

thank you for your help. am always open to learn something new. 

[VonM_Intel]

Hello Ornab,

Thank you for your honesty and for taking the time to reflect on the situation. I really appreciate your openness. While I can’t assist further with unofficial or modified game versions, I'm always here to support you with anything related to Intel hardware, graphics, drivers, or general system performance. You’ve clearly got a curious and capable mindset. Never stop exploring and asking questions. That’s how we all grow. If you ever run into issues with official games, free-to-play titles, or system-related problems, feel free to reach out anytime. I’m happy to help however I can.

However, I would like to know how you would like to proceed.

Best regards,

Von M.

Intel Customer Support Technician

[VonM_Intel]

Hello Ornab,

Have you had a chance to review my previous response? Please let us know if you require any further assistance. I'm here to help.

Best regards,

Von M.

Intel Customer Support Technician

[VonM_Intel]

Hello Ornab,

Based on our investigation, it appears that the problem you're encountering may be related to the specific version of the game you're using. We noticed that the DODI Repacks version you're running was released back in 2022 and has not received any updates since. This version may lack compatibility with more recent drivers or system updates.

We strongly recommend downloading the game through the official launcher or a verified platform. This ensures you're running the most stable and up-to-date version, which is essential for compatibility with the latest graphics drivers. Additionally, our findings indicate that the latest driver version (released in 2024) should address the issue you’re experiencing. Please make sure your system is updated to the latest available driver.

For your reference, I’ve attached a screenshot from the DODI website showing the last update date.

I have not heard back from you, so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Von M.

Intel Customer Support Technician

[SanSanSan3]

this issue still happens even with the official version of the game im running Ryzen 3 3100 with ARC A750 LE it takes long time to do shader compiling the cpu working so hard doing it making my system super laggy meanwhile the gpu usage stays 40% meanwhile cpu at 100%

[SanSanSan3]

since i cant edit my just want to let you know that i use the latest 7029 arc driver and i always manually reinstall the driver with ddu