display problems

[Limitless1]

hi i have a intel i7 1360p running iris xe graphics. I just bought a 1080p 180 hz monitor, the acer nitro monitor, for $197 and is 27inch from officeworks. It wont let me adjust the refresh rate from 12-hz to 180hz in settings and advanced display settings. i have also tried the inbuilt acer nitro refresh rate and it dosent work. Is the intel iris xe capped at 120hz? my laptop is the lenovo yoga 7i gen 8.

[MUC]

To use 1080p @ 180 Hz, please connect your laptop with an USB-C/Thunderbolt > DisplayPort cable.

Examples:

• Zeskit MAYA 8K Bi-Directional USB-C to DisplayPort 1.4 Cable
• Club 3D USB Type C Cable to DP 1.4 (CAC-1557)
• Cable Matters USB-C to DisplayPort Cable - 8K Ready (201036)
• Cable Matters Premium Braided USB C to DisplayPort 1.4 Cable (201336)

[georgehenry667]

The Intel Iris Xe graphics in your Lenovo Yoga 7i Gen 8 should support higher refresh rates, but limitations depend on several factors, including the display output options on your laptop and the monitor connection type.

Here are a few steps to troubleshoot:

1. Check Connection Type: Ensure you’re using an HDMI 2.0 or DisplayPort connection (via USB-C if your laptop supports it). Lower HDMI versions may be limited to 120Hz or below, especially at 1080p.

2. Update Graphics Drivers: Make sure you’re using the latest Intel graphics drivers. You can update these through the Intel Driver & Support Assistant or Lenovo’s website.

3. Adjust Settings in Intel Graphics Command Center: Open the Intel Graphics Command Center, go to Display Settings, and try to manually set the refresh rate for the monitor.

4. Test a Different Cable: If possible, try a certified high-speed HDMI or DisplayPort cable to ensure bandwidth isn’t a limitation.

[AlHill]

@georgehenry667   ChatGPT answers are so lame....

Doc (not an Intel employee or contractor)
[Fear and the desire for control are primary motivators for shadow dwellers. ]