display resolution issues Intel® Core™ i7-4600U

[geoff254]

hello my laptop has  Intel® Core™ i7-4600U  and its does not have an option for 1600x900 display resolution ,I have updated drivers but the highest resolution listed is 1366x768,well I want 1600x900 how should I go about it

regards

[AlHill]

Does the device support 1600x900?  Provide the full model number of the device.   It sounds to me like the max resolution for the device is 1366x768.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[geoff254]

the model is Hp EliteBook Folio 9480m

[AndrewG_Intel]

Hello @geoff254

Thank you for posting on the Intel® communities.

We hope that the assistance provided by the community has been helpful.

Also, we would like to inform you that due to the Intel® HD Graphics 4400 Series and Intel® Core™ i7-4600U Processor have been discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website helpful to address your request. Thank you for your understanding.

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding. 

Best regards,

Andrew G.

Intel Customer Support Technician

[n_scott_pearson]

The native resolution of the built-in display in your laptop is 1366x768. You cannot use any higher resolution on this native resolution.

Now, if we are talking about an external display (connected via either the DP or VGA ports), there are two situations to consider,

1. If you are duplicating the desktop on the external display - that is, showing the same information on both the built-in and external displays - then you will be limited to 1366x768 resolution on this external display regardless of its actual native resolution.
2. If you are extending the desktop - that is, allowing the external display to be used independent of the built-in display - then you should be able to use higher resolutions than that of the built-in display: Via the DP port, you should be able to use an up to 2560x1600 display at its native resolution. Via the VGA port, you should be able to an up to 1920x1080 display at its native resolution.

Hope this explains things,

...S

[geoff254]

Thank you so much! is there a hp folio 9480m core i7 that supports 1600x900? because while doing a pentest all the screenshots i take for a pentest report are not clear in 1366x768 even the font appears not so clear its disturbing to the eyes

[n_scott_pearson · Accepted solution]

According to the HP knowledge base article for this laptop family, there was indeed a version of this laptop released with a Core i7-4650U that supported a 1600x900 display. Whether you will be able to find one of these is debatable; we are talking about laptops that were released way, way back in 2013. Frankly, I would be looking for a newer generation laptop. There are plenty out there that support 1920x1080 or even higher resolutions.

...S

[geoff254]

Any recommendations for those one  would be great. (the ones that are lighter in weight)

Thanks.