fortnite crashing on newer intel drivers

[Gabrieljso]

nas versões mais atuais do driver intel como por exemplo o gfx_win101.6460_101.6259 o fortnite simplesmente crasha ao abrir ou funciona por poucos segundos e crasha

na versão do driver 31.0.101.4953 de 04 de janeiro o fortnite funciona mas com uma performance ruim, com muitas quedas de fps e congelamentos deixando o jogo injogável

para conseguir jogar com uma boa performance tive que baixar a versão 31.0.101.4032 de 2022 que é indicada pelo windows update mas nessa versão não consigo jogar emuladores de nintendo switch sem crashar

estou usando um laptop acer aspire 5 A515-57 com 12th Gen Intel(R) Core(TM) i5-12450H 2.00 GHz e 8gb de RAM

[DhannielM_Intel]

Hello Gabrieljso,

Informamos que só posso apoiá-lo em inglês. Usei uma ferramenta de tradução da web para traduzir essa resposta, portanto, pode haver alguma tradução imprecisa.

Thank you for posting in the community. To better assist you, I need some additional information regarding your concern. Could you please answer the following questions:

• Did you perform a clean installation when updating the graphics driver to version 101.6460_101.6259?
• Are you using DirectX 12 when playing Fortnite?
• Does the game crash on the menu or when you are in the lobby?
• Do other games also crash when you try to open them?

Also, to better understand your entire system information, please use the System Support Utility (SSU). This will generate a text file that compiles all your system information. You can follow this link for instructions and send the text file here: Help Guide for the Intel® System Support Utility

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DhannielM_Intel]

Hello Gabrieljso,

I hope you're doing well. I'm following up to see if you've had a chance to review the questions I posted. Please let me know at your earliest convenience so we can determine the next steps to resolve this matter.

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DhannielM_Intel]

Hello Gabrieljso,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Dhanniel M.

Intel Customer Support Technician