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In order to get better information about your system, please download the Intel System Support Utility (SSU). Run the SSU scan (check "Everything") and save the results. The .txt file with the results please attach to your post.
Leon
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In order to get better information about your system, please download the Intel System Support Utility (SSU). Run the SSU scan (check "Everything") and save the results. The .txt file with the results please attach to your post.
Leon
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hello i did attach the info sir you can check and try to help
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Hi @kamogelo
From the attached to your post SSU Report, I can see that your computer is equipped with Intel I5-8265U CPU. This is 8th generation CPU. The latest Graphics Driver for this CPU is Intel® Graphics Driver 31.0.101.2128.
The requested Graphics Driver 32.0.101.4952 is an old version of the Intel® Arc and Iris® Xe Graphics Driver. I'm sorry, but this driver is not compatible with your CPU (it is compatible with the CPU Generation 11th -14th).
Since the CPU is probably soldered in your laptop it can't be upgraded, neither.
Please check the Call Of Duty game requirements. As far I understand the 8th Generation CPU should be compatible. Ask the game company why there is a requirement for 32.0.101.4952 driver, which is used in 11th-14th Generation CPU?
Sorry, but can't help more.
Leon
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thanks for trying ill contacts the gaming agents and see whats up
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This is the Activision page defining the requirements for your game.
As you can see, your CPU and the Operating System meet the requirements, however, your PC doesn't meet the graphics requirements:
NVIDIA GeForce GTX 1080Ti / RTX 3060 or AMD Radeon RX 6600XT or Intel Arc A770
Leon
