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hardware-accelerated gpu scheduling missing on intel iris xe

vyke
Beginner
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vyke_0-1757945876874.png

my specs are: 

windows 11

i5-1335U

16gb ram 

driver version: 32.0.101.7026

please help!

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PatrickV_Intel
Moderator
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Hi vyke,

 

Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:


  • What is the exact model of your laptop/system?
  • Have you tried using the OEM driver for testing?
  • When did the issue start? Was it after a specific driver update?
  • What are the troubleshooting steps that you tried so far?
  • Have you used Display Driver Uninstaller (DDU) to completely remove all residual drivers and installed a new one?


Additionally, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here. Help Guide for the Intel® System Support Utility.

 

If you have any questions, please let us know. Thank you.

 

Best regards,

 

Patrick V.

Intel Customer Support Technician


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VonM_Intel
Moderator
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Hello vyke,

Have you had a chance to review our previous response? Please let us know if you require any further assistance. I'm here to help.

 

Best regards,

Von M.

Intel Customer Support Technician


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