how"Acer Swift SF314-510G" only use the discrete "Intel® Iris® Xe MAX Graphics"?

[loganshen]

for the pic, i want to only use the iris xe max gra, when i disabled xe,now it's ok in 1920*1080;then restart my notebook,it still use the xe gra, the display screen high brightness & @800*600pix，I use the new DRV &bios ver, there is no setting chorice in the cmos UI,

[DeancR_Intel]

Hello loganshen,

Thank you for posting in the community.

I would like to ask for the following:

Was this working before?

SSU log

Download the Intel® System Support Utility and save the application to your system. Intel® System Support Utility for Windows*

Open the application and click scan to see system and device information.

The Intel® System Support Utility defaults to the Summary View on the output screen following the scan. Click the menu where it says summary to change to Detailed View.

To save your scan, click Next and click Save. You can save the file to any accessible location on your computer.

Attach the file here.

Have you tried updating the drivers (32.0.101.6559 (WHQL Certified)) to the latest? You may download the driver here: Intel® Arc™ & Iris® Xe Graphics - Windows*

If generic drivers don't work, I suggest trying the drivers from your OEM: Product Support - SF314-510G | Acer United States

You may do clean installation/DDU of the driver and let me know if the issue still persists. Clean Installation of Intel® Graphics Drivers in Windows* How to Use the Display Driver Uninstaller (DDU) to Uninstall an...

Best Regards,

Dean R.

Intel Customer Support Technician

[DeancR_Intel]

Hello loganshen,

I wanted to check in regarding my previous message about your inquiry. Have you had a chance to review it? If you have any questions or need more information, please feel free to let me know.

Best Regards,

Dean R.

Intel Customer Support Technician

[loganshen]

all my drivers are new version

[DeancR_Intel]

Hello loganshen,

Thank you for getting back to me. I'd like to offer remote assistance to help with thorough troubleshooting. Please let me know your preferred date and time for this.

Best Regards,

Dean R.

Intel Customer Support Technician

[DeancR_Intel]

Hello loganshen,

I just wanted to check in and see if you've had a chance to go over my previous message. If you have any questions or need more information, please don't hesitate to reach out. I'm here to help and support you through this.

Best Regards,

Dean R.

Intel Customer Support Technician

[DeancR_Intel]

Hello loganshen,

Since I haven't heard back from you, I'll be closing this thread for now. Please know that I'm here to help, and if you decide to continue with the troubleshooting, feel free to reach out to Intel Customer Support or start a new thread.

Best Regards,

Dean R.

Intel Customer Support Technician