Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
22671 討論

i installed intel driver update utility and i want to scan because i have old video card and i need downland new but when im scaning progremme can't find any new driver update for me what should i do with it?

idata
員工
2,034 檢視

i have problem with intel(R)driver update utility 2.6

scaning in this programme can't find any update also i dont have a choice to go into tab "downloads" and "installs"

what should i do in this situation?

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idata
員工
1,205 檢視

Hi,

 

 

I understand you are looking for new graphics drivers for your graphics card.

 

I will need the graphics card model number and the operating system version you are currently running on this computer.

 

 

In order to get information about your system configuration. Please run the following utility and attach the results.

 

 

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Intel® System Support Utility

 

 

In order to attach files, make sure you select the "Advanced Editor" option in the top right of your reply window. You will then be presented with an attach file dialogue at the bottom of the reply.

 

 

Allan.
idata
員工
1,205 檢視

thank you for answer

graphics card intel(R) HD graphics family 10.18.10.3960(i hope this is it)

operating system version microsoft windows 8.1 z with bing(6.3.9600 build 9600)

idata
員工
1,205 檢視

Thanks for the information but I am missing the processor model. This will be important to get the Intel® HD graphics family included on your processor.

 

 

Allan.

 

idata
員工
1,205 檢視

Were you able to get the processor model?

 

You can use the system report utility to get the model

 

 

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Intel® System Support Utility

 

 

Allan.
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