i5-7600 HD 630 "HECI Service Invalid handle error"

[jmoon10]

Intel Graphics Driver 15.45.14.4590

Intel Management Engine Driver 11.6.0.1036

Windows x64 RS1

MSI H270 GAMING PRO CARBON

The only error I have in logs is Windows Service IntelCpHeciSvc.exe

"The Intel(R) Content Protection HECI Service terminated with the following error: Invalid handle"

I need your help...

[idata]

Hello moon688,

Thank you for contacting the Intel community. I can recommend accessing your motherboard manufacturer and make sure all your drivers and BIOS are up to date and as well as Windows update. You should be able to download the latest drivers and BIOS here:https://www.msi.com/Motherboard/support/H270-GAMING-PRO-CARBON.html# down-bios https://www.msi.com/Motherboard/support/H270-GAMING-PRO-CARBON.html# down-bios I would suggest reinstalling the Intel® Management Engine Interface driver, if you install a software recently, suggest uninstalling that software to see if the problem is solve. You can also, try to start or restarting the service as it shows on this video:https://www.youtube.com/watch?v=4akwUp4NSnk https://www.youtube.com/watch?v=4akwUp4NSnk NOTE: These links are being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there. Regards, Ivan.

[idata]

Hello ,I'm following on this post to ask you if your issue has been resolved or if you need further assistance.Regards,Ivan.

[jmoon10]

H270-GAMING-PRO-CARBON BIOS ver 2.1

Intel VGA Driver 21.20.16.4541 or 21.20.16.4590

re install Intel Management Engine Driver 11.6.0.1036 or 2016,11.6.0.1032

IntelCpHDCPSvc Executable Stopped Working

The problem has not been solved.

[idata]

I understand that this issue is related with the Intel® Content Protection HECI service and the Intel® Management Engine, this issue is more chipset related, at this point I suggest contacting your motherboard manufacturer for better support as they are more familiar with your system and how the components interact with each other.

You motherboard manufacturer may provide you support with a BIOS update, chipset update and management engine update, also I suggest you to ask them if they can test a system with similar configuration like yours and verify if they get the same problem, if they don't get the same issue I would get a replacement for the motherboard. You should get support for the motherboard here:https://www.msi.com/Motherboard/support/H270-GAMING-PRO-CARBON.html%23down-driver%26Win10 https://www.msi.com/Motherboard/support/H270-GAMING-PRO-CARBON.html# down-driver&Win10 64 Regards, Ivan.

[avant-guvnor]

I have an MSI H110M PRO-VD motherboard with on-board Intel HD Graphics 530, latest BIOS and Intel MEI driver v.11.6.0.1042.

I have just downloaded and installed the latest Intel Graphics Driver for Windows [15.45] for my system and I am getting the following error in the System event log:

Source: System

Event ID: 7023

Level: Error

General: The Intel(R) Content Protection HECI Service service terminated with the following error:

Invalid handle

The Intel(R) Content Protection HECI Service service is being installed by the graphics driver. The invalid handle message is not a hardware issue, but a software error.

Please can we have the software provide a more definitive error message to help troubleshoot this issue, as this error is occurring on other systems also, as can be seen with a quick google search.

[idata]

Please bear in mind that your best contact support is with your system manufacturer as they are more familiar with the total configuration of your integrated system and the way all the features interact with each other.

I sent you a private message. Regards, Ivan.