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18307 Discussions

i7-10510U has color problems when connecting the monitor from HDMI to DVI

timmywong
Beginner
571 Views


I have two laptops, one is i7-10510U, the graphics driver version is 27.20.100.8681; the other is i7-8565U, the graphics driver version is 25.20.100.6578. I used HDMI to dvi cable to connect the HDMI port of the laptop to the dvi port of the monitor, but the color of the monitor is abnormal after connecting the i7-10510U computer, and it is obviously gray, but the color of the i7-8565U computer is normal. I tried to find the reason. After I updated the driver of i7-8565U to the latest version, the color problem also appeared. So I am sure that there is a problem with the driver that supports i7-10510U. Can you improve the driver that supports i7-10510U?

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7 Replies
AlHill
Super User
568 Views

Try better quality cables.

Doc (not an Intel employee or contractor)

timmywong
Beginner
562 Views

I use the same HDMI to DVI cable

AlHill
Super User
557 Views

Try a better quality cable.  Seriously.

Doc (not an Intel employee or contractor)

timmywong
Beginner
550 Views

It’s not the cable problem. When I returned the i7-8565U driver to the old version, everything was normal again

AlHill
Super User
547 Views

ok.  but, it will not hurt yoy to try, will it?

Doc (not an Intel employee or contractor)

timmywong
Beginner
543 Views
timmywong
Beginner
521 Views

Find an old driver for i7-10510U and solve the problem

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