in spider man remastered viewfinder issue

[kkk4]

i have got uhd graphics 620 with intel i-5 8350 u . i cant get through the empire state building photo

[DeancR_Intel]

Hi kkk4,

To help us investigate and address this bug effectively, please follow the guidelines outlined in our bug reporting process:

• Was this working well before? What are the troubleshooting steps you have tried?
  
  
• Describe the steps needed to reproduce the issue. This will help us understand the conditions under which the problem occurs.
  
  
• If possible, include screenshots or video recordings that clearly show the issue. Visuals can be incredibly helpful in diagnosing the problem.
  
  
• Use the Intel® System Support Utility to generate a system report. This will provide us with a comprehensive view of your system's configuration.
  
  
• Specify the version of Spider-Man Remastered you are playing, as well as any updates or patches that have been applied.

By providing this information, you will help us expedite the investigation and work towards a resolution. You can find more details on how to report a bug in our community post: Need help Reporting a bug or issue with Arc GPU? PLEASE READ THIS.

Best regards, 

Dean R. 

Intel Customer Support Technician 

[DeancR_Intel]

Hi kkk4,

I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know. 

Best regards, 

Dean R. 

Intel Customer Support Technician 

[DeancR_Intel]

Hi kkk4,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored. 

Best regards, 

Dean R. 

Intel Customer Support Technician