inspiron 7537 igfxEM Module high CPU usage

[MAkri]

1. Enter as user 1, administrator

2. Enter as user 2 as common user

3. switch back to user 1

igfxEM Module high CPU usage

task manager screenshot in attach.

procmon screenshot in attach - looking like in cycling in access profile by user name in registry, tried to creae key, but not solved this thing.

tried remove and reinstall graphics drivers, even reinstall windows from recovery disk - same result.

if 1 user - all ok.

[Silvia_L_Intel1]

Hello AMV007, thanks for joining the Intel Community.

I would like to inform you that this situation was escalated a few weeks ago and the issue has been resolved with the following:

/thread/59216 -NEW- Intel® Iris™ and HD Graphics Driver update posted for Haswell and Broadwell version 15.36.14.4080 1 hour ago /thread/58966 -New-Intel® HD Graphics Driver posted for Ivybridge and Baytrail version 15.33.32.4061 6 days ago