intel UHD graphics no multi display

[Dwdean]

I have a mele quiter3c 

• ProviderIntel Corporation
• Version31.0.101.2121
• Date3/3/2023

• Device Details
• Adapter CompatibilityIntel Corporation
• Video ProcessorIntel® HD Graphics Family
• Resolution1920 x 1200
• Bits Per Pixel32
• Number of Colors4294967296
• Refresh Rate - Current59 Hz
• Refresh Rate - Maximum75 Hz
• Refresh Rate - Minimum50 Hz
• Adapter DAC TypeInternal
• AvailabilityRunning at full power
• StatusThis device is working properly.
• LocationPCI bus 0, device 2, function 0
• Device IdPCI\VEN_8086&DEV_4E61&SUBSYS_800F1E50&REV_01\3&11583659&0&10

thee monitors show in settings (although not detected) but no other monitors connected on other than HDMI ports are working eg monitors on usb 3 or usb 3 do not display

[Hugo_Intel]

Hello Dwdean

Thank you for posting on the Intel Communities. I am sorry you are experiencing issues trying to set up multiple displays on your system with Intel® UHD Graphics. I would like to get more information from your system and configuration to further assist you, please let us know the following:

• Create a log file with the Intel® System Support Utility and attach it to your reply.
• Create a System report following these instructions. Only use the instructions under Intel Graphics Command Center (Intel GCC).
• What ports are you using on the system and what type of cables are you using?
• Are you using any type of adapter?

Best Regards,

Hugo O.

Intel Customer Support Technician.

[Hugo_Intel]

Hello Dwdean

I hope you are doing fine. 

Were you able to check the previous post? 

Let us know if you still need assistance. 

Best regards,  

Hugo O.  

Intel Customer Support Technician. 

[Hugo_Intel]

Hello Dwdean

I hope you are doing fine. 

I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

Best regards, 

Hugo O.  

Intel Customer Support Technician.